A
B
C
D
E
100

Face to Face Meetings:

a. Facilitate geographically dispersed groups

b. Speeds up follow-up activities

c. Provides rich, nonverbal cues

c. Provides rich, nonverbal cues

100

Virtual Meetings:

a. Provide rich, nonverbal cues

b. Are preferred for sensitive issues

c. establishes group rapport

d. facilitates geographically dispersed groups

d. facilitates geographically dispersed groups

100

Decision by Expert:

a. Democratic process considering all members thinking

b. decision is made quickly

c. group members are more likely to be satisfied with the outcome

d. Efficient and "fair" way of making decisions

b. decision is made quickly

100

Define Forming:

a. Team members reach the optimal performance level

b. Team develops strategies and activities that promote goal achievement

c. Team members become acquainted with each other and the assigned task

d. Team members deal with conflicting personalities, goals, and ideas

c. Team members become acquainted with each other and the assigned task

100

Negative Group Roles are:

a. Facilitators

b. harmonizer

c. record keeper

d. reporter 

e. leader

f. isolator

f. isolator

200

Face to Face Meetings:

a. Facilitate geographically dispersed groups

b. speeds up follow up activities

c. Preferred for sensitive issues

c. Preferred for sensitive issues

200

Virtual Meetings:

a. provide rich, nonverbal cues

b. Are preferred for sensitive issues

c. establishes group rapport

d. Speeds up follow-up activities

d. Speeds up follow-up activities

200

Average Rankings:

a. Democratic process considering all members thinking

b. decision is made quickly

c. group members are more likely to be satisfied with the outcome

d. Efficient and "fair" way of making decisions

a. Democratic process considering all members thinking

200

Define Storming:

a. Team members reach the optimal performance level

b. Team develops strategies and activities that promote goal achievement

c. Team members become acquainted with each other and the assigned task

d. Team members deal with conflicting personalities, goals, and ideas

d. Team members deal with conflicting personalities, goals, and ideas

200

Negative Group Roles are:

a. Facilitators

b. harmonizer

c. record keeper

d. reporter 

e. leader

f. Dominator

f. Dominator

300

Face to Face Meetings:

a. Facilitate geographically dispersed groups

b. Speeds up follow-up activities

c. Establishes group rapport


c. Establishes group rapport

300

Positive group roles are:

a. isolators 

b. dominators 

c. socializers 

d. detractors 

e. digressers

f. record keepers

f. record keepers

300

Majority Rule:

a. Democratic process considering all members thinking. 

b. Decision is made quickly. 

c. Group members are more likely to be satisfied with the outcome. 

d. Efficient and fairway of making decisions.

d. Efficient and fairway of making decisions.

300

Define Norming:

a. Team members reach the optimal performance level

b. Team develops strategies and activities that promote goal achievement

c. Team members become acquainted with each other and the assigned task

d. Team members deal with conflicting personalities, goals, and ideas

b. Team develops strategies and activities that promote goal achievement

300

Negative Group Roles are:

a. Facilitators

b. harmonizer

c. record keeper

d. reporter 

e. leader

f. Socializer

f. Socializer

400

Positive Group Roles are:

a. Isolator 

b. dominator 

c. Socializer 

d. detractor 

e. digressor 

f. Facilitator

f. Facilitator

400

Positive group roles are:

a. isolators 

b. dominators 

c. socializers 

d. detractors 

e. digressers

f. reporters

f. reporters

400

Decision by consensus:

a. Democratic process considering all members thinking. 

b. Decision is made quickly. 

c. Group members are more likely to be satisfied with the outcome.

d. Efficient and fairway of making decisions.

c. Group members are more likely to be satisfied with the outcome.

400

Define Performing:

a. Team members reach the optimal performance level

b. Team develops strategies and activities that promote goal achievement

c. Team members become acquainted with each other and the assigned task

d. Team members deal with conflicting personalities, goals, and ideas

a. Team members reach the optimal performance level

400

Negative Group Roles are:

a. Facilitators

b. harmonizer

c. record keeper

d. reporter 

e. leader

f. Digresser

f. Digresser

500

Positive group roles are:

a. isolators 

b. dominators 

c. socializers 

d. detractors 

e. digressers 

f. harmonizers

f. harmonizers

500

Positive group roles are:

a. isolators 

b. dominators 

c. socializers 

d. detractors 

e. digressers

f. Leaders

f. Leaders

500

What are the characteristics of effective groups?

a. common goals, role perception, longevity, size, status, group norms, leadership

b. Location

a. common goals, role perception, longevity, size, status, group norms, leadership

500

__and__ Messages are the two types of nonverbal communication

a. Meta communication 

b. kinesic

c. facial 

d. Sign Language

a. Meta communication 

b. kinesic

500

Differences in __ can be enormous obstacles to effective communication

a. Perception

b. peripheral 

c. Inferential 

d.selection

a. Perception

600

Is the ability to read, empathize, and understand others.

a. Interpersonal intelligence

b. reflexivity

c. Intrapersonal intelligence

d.  self awareness

a. Interpersonal intelligence

600

What is the definition of communication:

a. Communication is exchanging and interpreting information and meaning among individuals through a system of symbols, signs, and behavior.

b. Communication is talking to someone else

c. Communication is the process of sharing information through writing

d. Communication is verbal or visual information exchange

a. Communication is exchanging and interpreting information and meaning among individuals through a system of symbols, signs, and behavior.

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