Developing Talent
what is it called when an experienced employee is asked to train a new employee?
On-the-job training
What is a behaviorally anchored rating scale (BARS)
A method that helps overcome errors.
refers to all monetary payments and all goods or commodities used in lieu of money to reward employees.
compensation
What is the practice of embracing differences among individuals?
Diversity
tendency to form opinions about others without having revenant information
unconscious bias
Watching a tutorial or training video is an example of what type of learning?
social learning
when a rater places an employee into a class or category based on one or a few traits or characteristics.
stereotyping
the process of determining the value or worth of jobs within an organization through an examination of job content.
job evaluation
What term ensures that employees feel valued and respected for their unique contributions?
Inclusion
tendency of viewing others who are different not based on reason or experience
prejudice
The Disney Institute is an example of what type of training?
a corporate university
It refers to observing and assessing employee performance, recording the assessment, and providing feedback to the employee.
Performance appraisal
What is a valuable HRM tool, regardless of whether the employee leaves voluntarily or is forced out.
exit interviews
What is it called when a wide range of backgrounds, perspectives, and experiences?
Diverse Teams
exaggerated, irrational beliefs associated with groups of people
stereotypes
What is the term for the advancement of an employee to a higher position, and also often associated with increased responsibilities and benefits?
Promotion
It uses multiple raters, including self-rating, as a way to increase awareness of strengths and weaknesses and guide employee development.
360-degree feedback
What does “pay-for-performance” mean in a compensation system?
It means tying compensation to employee effort and performance.
What common diversity challenge do managers worldwide face, particularly in advancing certain groups into upper management roles?
The progression of women into upper management positions.
What is the belief that one’s own group and culture are inherently superior to other groups and cultures.
Ethnocentrism
what is the definition of training and development?
a planned effort by an organization to aid employees in learning on job-related skills and behaviors.
When a manager gives an employee the same rating on all dimensions, even if his or her performance is good on some dimensions and poor on others.
Halo effect
show what other organizations pay incumbents in selected jobs.
wage and salary surveys
What provides a broader and deeper base of ideas, opinions, and experiences for problem-solving, creativity, and innovation?
Diversity of Thought
What is the belief that groups and subcultures are inherently equal.
Ethnorelativism