The act of conveying a message from one person or group to another person or group.
Communication
Any gesture, expression, physical action, or vocal intonation, pitch, or volume that communicates a message either intentionally or unintentionally.
Nonverbal Communication
A person who encodes and sends a message.
Sender
The pattern of communication among a group of people.
Communication Network
The literal or dictionary meaning of a word.
Denotation
A systematic form of communication that is composed of a set of sounds and symbols shared by people.
Language
Anything that interferes with the transmission or receipt of a message.
Noise
Information sent through a communication channel to a receiver.
Message
A communication network in which one person acts as a central conduit for all information.
Wheel Network (hub-and-stoke network)
The associations, feelings, and judgements that accompany a word.
Connotation
Hand gestures, facial expressions, eye contact, physical touch, proximity to others, or any other physical gesture that has the capacity to convey meaning.
Body Language
The result of information conveyed accurately by the sender and understood fully by the receiver.
Effective Communication
A Person who receives and decodes a message.
Receiver
A communication network in which information passes in an organized sequence from one person to the next.
Chain Network
The process of converting information from one format into another before sending it.
Encoding
The public representation of a part of our identity that we want others to accept.
Face
Sharing information using the fewest possible resources.
Efficient Communication
The medium through which a message is transmitted from a sender to a receiver.
Channel
A communication network in which all members of a group communicate with everyone else as needed for maximum flow of information.
All-Channel Network
The process of converting information from one format into another in order to understand it.
Decoding
A language that uses signs, words, or phrases from more than one language, allowing people to communicate without learning one another’s language.
Pidgin
Terminology that has been specifically defined in relation to certain activities, professions, or groups.
Jargon
The process by which a receiver indicates to a sender through words or nonverbal signals that a message has been received or that more communication is desired.
Feedback
An informal process of sharing information among and between coworkers about what is happening in an organization.
Grapevine
The process of sharing information back and forth between sender and receiver.
Feedback Loop