Chapter Five
The study of moral obligation involving right versus wrong
Ethics
What type of uncertainty is the inability to predict the consequences of a particular decision?
Response
the ongoing process of ensuring a competitively superior fit between an organization and its changing environment
Strategic Management
A decision must be made on the basis of incomplete but reliable factual information.
Condition of risk
This was the year Mayville State was founded
1889
Abstract ideals that shape ones thinking and behavior
Values
What are the 4 organizational responses to uncertainty?
Defenders, Prospectors, Analyzers, Reactors
Predictions, projections, or estimates of future situations
Forecasts
Tendency to evaluate positive information favorably and negative information unfavorably.
Framing error
What does TED mean?
Technology, entertainment, design conference
The notion that corporations have an obligation to constituent groups in society other than stockholders and beyond that prescribed by law or union contract
Corporate Social Responsibility
What are the 3 types of planning?
strategic, intermediate, and operational
What does the SWOT in SWOT Analysis stand for?
Strengths, Weaknesses, Opportunities, Threats
Individuals and organizations get locked into losing course of action because “quitting is personally and socially difficult.”
Escalation of commitment
When one hands out perceived unethical practices to the news media, government, and public interest groups.
whistle-blowing
The four corporate strategies pertaining to social responsibility
Reaction, Defense, Accommodation, Proaction
What are the 3 types of Uncertainty in order?
State, Effect, and Response
when a management team is more productive because its members have complementary rather than identical skills
market synergy
When making a complex, important, and nonroutine decision, under new or large unfamiliar circumstances.
Nonprogrammed decisions
A group technique in which any and all ideas are recorded.
Brainstorming
What is one way to encourage ethical conduct within the organization?
ethics training, ethical advocates, codes of ethics, or whistle-blowing
The type of chart used for scheduling by showing the timelines of steps
GANTT Chart
What is the formula for strategic management?
Strategic management = strategic planning + implementation + control
Difference between an actual state of affairs and a desired state of affairs.
Problem
On the show The Office, Angela was engaged this many times
Three