Managers & Managing
Organizational Environment
Decision Making
Planning and Strategy
Organizational Structure
100
These are the four functions of management.
What are planning, leading, organizing, and controlling?
100
Persons, groups, and institutions directly affected by activities and decisions of an organization.
What are stakeholders?
100
This is a routine, virtually automatic decision that follows established rules or guidelines.
What is a programmed decision?
100
These are the business-level strategies.
What are cost leadership and differentiation?
100
This is a formal system of both task and reporting relationships that coordinates and motivates organizational members so that they work together to reach organizational goals.
What is organizational structure?
200
They are responsible for the daily supervision and coordination of non-managerial employees.
What are first-line managers?
200
The set of forces and conditions that start with suppliers, distributors, customers, and competitors, and affect an organization's ability to obtain inputs and dispose of its outputs because they influence managers on a daily basis.
What is the industry or task environment?
200
These are the three ethical models.
What are Utilitarian, Moral Rights, and Justice?
200

These are the qualities of good goal formulation and make up the acronym, SMART+C.

What are Specific, Measurable, Assignable (Achievable, Attainable, Action-oriented, Acceptable, Agreed-upon, Accountable), Realistic (Relevant, Result-oriented), Time-related (Time-bound, Tangible, Traceable) + Communicated?

200
This is an organizational structure composed of all the departments that an organization requires to produce its goods or services.
What is functional structure?
300
This is the ability to analyze and diagnose a situation and to distinguish between cause and effect.
What are conceptual skills?
300
The political, economic, socio-cultural, technological, and international/global forces that affect an organization and its task environment.
What is the general environment?
300
These are the four approaches to corporate social responsibility.
What are obstructionist, defensive, accommodative, and proactive?
300
These are the four corporate-level strategies managers use to help a company grow.
What are concentration on a single business; diversification; vertical integration; and international expansion.
300

These are the three divisional structures.

What are product, geographic, and market (customer)?

400
These are the three types of roles identified by Mintzberg.
What are interpersonal, informational, and decisional?
400
These are the building blocks of competitive advantage.
What are efficiency, innovation, quality, and responsiveness to customers?
400
Prior hypothesis, representativeness, illusion of control and overconfidence, and escalating commitment are examples of these.
What are cognitive biases?
400
These are the five steps in the planning process.
What are define the vision, mission, & goals; analyze the environment; formulate strategy; implement strategy; evaluate strategy?
400
This is the result of giving lower-level managers and non-managerial employees the right to make important decisions about how to use organizational resources.
What is decentralized decision-making authority?
500
These are the unwritten, informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group or organization.
What are norms?
500
This is the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than competitors do.
What is competitive advantage?
500
These are the categories of criteria for evaluating alternatives.
What are practicality issues, economic feasibility, legal issues, and ethical issues?
500
These are the forces in Porter's Five Forces Model.
What are bargaining power of buyers; bargaining power of suppliers; threat of new entrants; threat of substitutes; and rivalry among existing competitors?
500
These are the factors managers consider when determining the overall organizational structure.
What are organizational environment, strategy, technology, and human resources?
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