Leadership Styles
Which leadership style involves full control with no employee input?
Autocratic leadership.
Who proposed the Hierarchy of Needs?
Abraham Maslow.
Which structure groups employees based on their functions
Functional structure.
What is industrial relations?
The relationship between employers and employees.
What is organizational culture?
Shared values, beliefs, norms, and practices.
Which leadership style encourages employee participation?
Democratic leadership.
What are the two parts of Herzberg’s Two-Factor Theory?
Hygiene factors and Motivators.
Which structure has employees reporting to more than one manager?
Matrix structure.
Name one type of industrial dispute.
Strike, lockout, overtime ban, go-slo
Name one type of decision a manager might make.
Strategic, tactical, or operational decision.
Essentail characteristic of laissez-faire leadership.
Employees have freedom to make decisions / minimal supervision.
Which theory divides employees into Theory X and Theory Y?
: McGregor’s Theory X and Y.
Which structure is best suited for a businesses with employees overseas?
Virtual Structure
What is a trade union’s main purpose?
To protect and represent workers’ rights.
What is the second step of decision-making?
Data collection
Decision-making is usually centralised(what is question)
Bureaucratic/ constitutional
According to Maslow, which 4 needs come before self-actualization in order, from highest to lowest?
Esteem needs. Belongingness needs saftey needs Physiological needs
Which structure is organized around product lines or brands?
Product structure.
Name one advantage of good industrial relations.
Higher productivity, fewer disputes, better communication.
What HR activity measures employee performance?
Appraisal
Which leadership style inspires employees through vision and motivation?
Transformational leadership.
Give one example of a motivator factor in Herzberg’s theory.
Recognition, achievement, responsibility, advancement.
What is decentralization?
Spreading decision-making power throughout the organization.
What is collective bargaining?
Negotiation between employers and unions.
Give one factor that affects decision making in an organization.
: Available information, time constraints, risk, organizational objectives, or resources.