chapter 1
chapter 2
chapter 3
chapter 4
all chapters
100

These are the two perspectives of leadership.

1) This view consists of outside forces determining the organization's success. An example would be like blockbuster.

2) This view says the key force in a form's success is based on leadership. An example would be Steve Jobs.

What are (1) External Control Views and (2) Romantic Control Views?

100

The difference between Environmental Scanning and this, is Scanning involves surveillance of a firm's external environment to predict environmental changes and changes already under way; alerting the firm of critical trends before they develop. The other involves tracking the evolution of trends, sequences of events, or streams of activities, evaluating how these things are changing competitive landscapes. 

What is Environmental Monitoring.

100

These are all Primary Activities of the Value Chain.

What are Inbound Logistics, Operations, Outbound Logistics, Marketing and Sales, and Services list of?
100

While tangible resources are physical and financial assets an org uses to create value for its customers, these are unique routines and practices run by an org that competitors have a hard time replicating.

What are Intangible Resources?

100

While Environmental Forecasting involves the development of possible projections about direction, scope, speed, and intensity of environmental change (predict change); this helps define and understand the firm's industry and identify rivals' strengths and weaknesses.

What is Competitive Intelligence?

200

1) Analysis: Strategic goals, internal and external environment.

2) Decision: Formulation, deciding which industry and how to compete.

3) Actions: Implementation of strategy.

What are the Strategic Management key attributes?

200

These are the framework of the General Environment.

What includes Demographic, Sociocultural, Political/Legal, Technological, Economic, and Global.

200

This combines two views, one being an internal analysis of phenomena within a company and the other being an external analysis of the industry and its competitive environment.

What is Resource Based View of the Firm?

200

This is the measure of the value of a firm's intangible assets, an equation could be:

Intellectual Capital = Market Value of the Firm - Book Value of the Firm

Market Value = Shared Price * Number of Shared Stock Outstanding

What is Intellectual Capital?

200
These are the Support Activities of the Value Chain.

What are General Admissions, HR Management, Technology Development, and Procurement a list of?

300

While intended strategy is an organizational decision determined by analysis, this strategy are organizational decisions are determined by both analysis and unforeseen environmental developments, unanticipated resource constraint, and/or changes in managerial preferences.

What is Henry Mintzberg's Realized Strategy?

300

These are Porter's Five Forces of Industry Competition.

What are The Threat of New Entrants, The Bargaining Power of Buyers, The Bargaining Power of Suppliers, The Threat of Substitute Products and Services, and The Rivalry Among Competitors in an industry a list of?

300

VRIO Framework stands for this, which are resources that can provide a firm with the potential for a sustainable competitive advantage.

What is Valuable, Rare, Difficult to Imitate, and Difficult to Substitute. 

300

This Capital is defined as individual capabilities, knowledge, and skill while Social Capital is defined as Network of relationships throughout an organization.

What is Human Capital?

300

These are all in the Financial Ratio Analysis.

Balance Sheet, Income Statement, Market Valuation, Historical Comparison, Comparison with Industry Norms, and Comparison with Key Competitors.

400

Symbiosis view is the stakeholder management view defined as "stakeholders are dependent on each other's success" while this view is where "stakeholders compete to where one loses and one wins."

What is the zero sum view of stakeholder management?
400

The Value Net represents all players in the game, where the vertical dimensions include suppliers and customers, and the horizontal dimensions include substitutes and this (products or services that have a potential impact on the values of a firm’s own products/services.

What are complimentors?

400
These are all in the Balanced Scorecard Analysis.

What are Employees, Owners, Customer Satisfaction, Internal Process, Innovation, and Financial Perspectives a list of?

400

A part of Knowledge Management involves both Explicit Knowledge (Codified, Documented, and Distributed) and this knowledge (in minds of employees based on experience.)

What is Tacit Knowledge?

400

This involves the capacity to anticipate, shape, and adapt to a shifting competitive landscape such as the existing VUCA environment (Volatile, Uncertain Complex, and Ambiguous).

What are Dynamic Capabilities?

500

These are the organizational goals ranging from, at the top, those that are less specific yet able to evoke powerful and compelling mental images to, at the bottom, those that are more specific and measurable.

What are the hierarchy of goals?

500

This as an analytical tool helps a firm identify barriers to mobility that protect a group from attacks by other groups, helps a firm identify groups whose competitive position may be marginal, helps chart the future directions of firms' strategies, and helpful thinking through the implications of each industry trend for the strategic group as a whole.

What are Strategic Groups?

500

While Inbound Logistics (A primary activity) deals with receiving, storing, and distributing resources, this (a support activity) deals with managing contracts with vendors and has nothing to do with the physical product, but about development of collaborative win-win relations with suppliers.

What is Procurement?

500
Business can use technology to leverage human capital and knowledge through these tactics.

What are Sharing Knowledge and info throughout the org, share info easier within the org, with customers, and with suppliers, and enhance collaboration easier with email and electronic teams.

500

Human Capital is made up of three interdependent activities, Attracting Human Capital (hiring people different than you to form new ideas), Developing Human Capital (training employees and monitoring development), and this which involves incentives and being a leader that creates an environment where employees give discretionary effort.

What is Retaining Human Capital?

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