Chapter 1
a central element in the process of management that entails achieving a stated organizational objective
What is effectiveness?
What are the 5 approaches to management?
Universal, operational, behavioral, systems, & contingency
Name 1 of the specific political strategies listed in the book
Campaign financing, lobbying, coalition building, & indirect lobbying
These managers are world orientated that draw on best talent from around the globe
What is geocentric?
What is the rarest M&M color?
Brown
Consists of recruiting, training, and developing people who can contribute to the organized effort
What is staffing?
Research effort to determine which managerial practices and techniques are appropriate in specific situations
What is the contingency approach?
What are the 3 general political responses available to management?
Reactive, neutral, & proactive
These managers view that the home country’s personnel/ways are the best
What is ethnocentric?
Sumo wrestling is the national sport of what country?
What is Japan?
What are the 8 basic managerial functions?
Planning, organizing, decision making, communication, leading, motivation, controlling, and staffing
What are the 2 general systems theorists have distinguished for the systems approach?
Closed system and open system
Part-timers and other employees who do not have a long-term implicit contract with their ultimate employers
What is a contingent worker?
The ability of an outsider to read individual behavior, group dynamics, and situations in a foreign culture as well as the locals do
What is cultural intelligence?
What was the first Pixar movie?
Toy Story
What is the definition of management?
The process of working with and through others to achieve organizational objectives in a changing environment
Theory that has one idea in common with organizational learning: systems are influenced by feedback
What is the chaos theory?
What age is projected to be the largest age group in the U.S. workforce by 2018?
55 year-olds and older
What are guided experiences that help people live and work successfully in foreign cultures?
Cross-cultural training
What is the tiny piece at the end of a shoelace called?
An aglet
What percent of oil is the United States consuming annually?
25%
A biologist and the founder of the general systems theory
What is Ludwig von Bertalanffy?
The president of Marlin Steel Wire in Baltimore, Maryland?
What is Drew Greenblatt?
What is pursuing organizational objectives in international and cross-culture settings?
What is international management?
What is the population of Mayville, ND
1,800