MGMT Process
Decision Making
Leadership
Organizing a Business
Culture
100
Establishing organizational goals/objectives and making a decision on how to accomplish them. 
What is planning?
100
Identification and evaluation of firm's strengths, weaknesses, opportunities, and threats. 
What is a SWOT analysis? 
100
The ability to think in abstract terms...Seeing the big picture. 
What are conceptual skills? 
100
It can be a short or long line of authority.
What is chain of command? 
100
Large banks and investment firms usually have this type of culture. 
What is mercenary? 
200
Plan that outlines alternative courses of action. 
What is a contingency plan?
200
A discrepancy between an actual condition and a desired condition. 
What is a problem? 
200

This leadership style can be appropriate when you need to make decisions quickly, when there's no need for team input, and when team agreement isn't necessary for a successful outcome. 

What is an autocratic style? 
200
This process provides a variety of tasks so that workers are less likely to become bored and dissatisfied. 
What is job rotation?
200

This corp culture gives its members a sense of belonging and is also task-driven. Leaders of this culture are usually very inspirational and charismatic. The negative side is that they often have too much influence and members are rarely vocal.

What is a communal culture? 
300
Grouping of resources to accomplish some end results in an efficient and effective manner. 
What is organizing? 
300

Describes solutions that are only adequate and not ideal. Accepting an available option as satisfactory.

What is a satisfice? 
300

Although this style of leadership is responsible for making final decisions, team members input is included in the decision-making process. 

What is a participative leadership style? 
300
He was the first person to emphasize the power of specialization in the 18th century. 
Who was Adam Smith? 
300
Faster and completely separate from the formal channels of communication within an organization. Could be important or gossip. 
What is grapevine? 
400
The coordination of efforts directed at improving processes like customer satisfaction, supplier partnerships, employee participation.  
What is TQM?
400
Trial and error technique is often used in this decision making process. 
What is selecting an alternative? 
400

This is one of the most effective leadership styles known today because it changes mindsets, social culture and work efficiencies. 

What is an entrepreneurial (or transformational) style? 
400
The most common basis for organizing a business are by function, product, locations and customer. 
What is departmentalization? 
400
GM Motors was cited to have this type of culture in which employees only work "at" the organization. 
What is fragmented? 
500
A program component that has proven to be the most effective long term approach. 
What is continuous quality improvement? 
500
Approaches and processes that a company performs well that may give it an advantage over its competitors. 
What are core competencies? 
500
The ability to identify problems correctly, generate reasonable alternatives, and select the "best" alternatives to solve the problems. 
What are analytic skills?
500
The number of workers that directly report to one manager. 
What is span of management? 
500
Zappos has _____ type of pattern of delegation. 
What is decentralized? 
M
e
n
u