Manager Mission
To ensure the success of their team.
What is a manager's number one responsibility?
The extent to which employees feel passionate about their jobs, committed to the organization, and put discretionary effort into their work.
What is employee engagement?
The process of seeking out and hiring someone for a specific role or function.
What is recruiting?
This 4-part question method asks about the candidate's specific role in a situation, as well as what they did and the outcome.
What is the STAR technique?
When a manager sets the pace for their team by demonstrating the behaviors they expect to see in others.
What is leading by example?
The type of mindset indicated by resistance, defensiveness, and feeling threatened.
What is the fixed mindset?
Employees who do their jobs, but are uninspired and/or unmotivated.
What are Not Engaged employees?
This document is a marketing tool used by candidates to convince you of their most valuable attributes.
What is a resume?
Determine the type of question given here: "Tell me about a time when you had to drop everything you were working on to address an unexpected, urgent situation."
What is behavioral?
The key to success in which you stay connected with your employee, checking progress and providing support to ensure they are on track and achieving expected results.
What is accountability?
The zone in which we find excuses, resist change, and experience a lack of self-confidence.
What is the Fear Zone?
Improve engagement by doing this, which gives clear desired outcomes and parameters within which to work.
What is set clear expectations?
These can be used to eliminate applicants based on minimum criteria for a position.
What are screener questions?
This is something you should not make hiring decisions based on, which can be avoided by being prepared, asking specific questions, and documenting responses for future evaluation.
What is gut instinct?
The most important part of communication, when done effectively, increases understanding.
What is listening?
The mindset in which we experience a desire to learn, we see feedback as an opportunity to grow, and see inspiration from the success of others.
What is the growth mindset?
The aspect of engagement in which you understand your employees' goals and provide growth opportunities?
What is employee development?
This part of the recruiting process supports your ability to make objective decisions after the fact, and reduces your risk in claims of unfair hiring practices.
What is documentation?
To get the most honest answers and avoid leading the candidate in their responses, this part of the interview should be done after you have asked your questions of the candidate.
What is describe the position and/or organization?
When you give your team the training, skills, trust and autonomy needed for them to take ownership of their responsibilities.
What is empowerment?
When your team is able to achieve their tasks and goals through access to time, support, knowledge, ownership, and resources.
What is success?
This action disengages employees by removing their opportunity to think creatively, discover solutions, and have ownership of their tasks.
What is micromanagement?
These are our personal preferences and attitudes that influence how we act, speak, behave, and make decisions, without us realizing it.
What is unconscious bias?
This type of interview can provide additional and differing perspectives about the candidates to be able to make a more objective hiring decision.
What is a team interview?
When you develop trust, rapport, and loyalty in your team by getting to know them and demonstrating your loyalty and dependability towards them.
What is building relationships?