Policies
Upon hiring, how long does an employee have until they need to get their food handlers?
What is two weeks
What is something unique about our Guatemalan?
It is a blend of different arabica coffees from the same farm.
How many return baristas do we have on payroll right now?
What is 5
What is the recipe for a Golden Hour Latte?
12 oz: 1 tbsp
16oz: 1.5 tbsp
20 oz: 2 tbsp
Default milk coconut milk
What is the recipe for a 16oz blended Matcha?
2 1/2 oz matcha, 1 oz vanilla, 1/2 scoop of smoothie base
When is a doctors note required for a call out? Where do you keep track of call outs?
Anytime, but especially in instances where a barista has reached their 3 call out limit. On the call out google doc.
What is the difference between our french roast and espresso?
French roast is roasted darker than espresso but they are the same blend of coffees.
Which shop has the least amount of timeclock adjustments?
What is the Blvd?
What is the cookie process?
Good for 7 days once pulled from the freezer
What happens to the coffee when it is raining outside?
The grinds will absorb some of the humidity, making them more dense and therefore pulling longer.
True or False: You can write someone up for not counting the safe at night
What is True
Why does foam taste sweeter than cold milk?
As the temperature of the milk gets hotter more chemical bonds are broken turning carbohydrates into sugars; producing a sweeter product. Galactose is turned into glucose.
True or False there are no Birthdays in the month of November
What is True
How long past and before close/open are we serving people
10-15 minutes
How much mocha goes in a sm, med and large?
How much mocha goes in a med and large CK?
1/4, 1/2, 3/4
1/4 and 1/2
What kind of music is banned from the shops?
Rap, heavy metal, anything explicit.
What is our extraction ratio and why is it important?
1:2, with a greater ratio we would need to change our grind size, water temperature etc. or the espresso would be tasting too watery, with a 1:1 ratio our espresso would be much stronger. For instance our french roast is 1:17 ratio.
So far in November which shop has posted the most in coffee craft?
What is Springdale?
Open item for negative amount
What is the current process for pins?
Pass off two with a manager, pass off one with me
What is the process for closing early?
Call Lori- to inform
Go to crisp to turn off online ordering
Turn off Joe tablet if you have one
Post notification on windows
Let Ceci or Lexi know so they can post on social media
Report closed hours in google drive doc
What is the benefit of single origins, what options do we have right now?
Single origins typically have more flavor, they are meant to be spotlighted, as opposed to a blend where you are typically looking for something more consistent. Currently our single origin offerings are Costa rica, Guatemalan, Nicaragua and Columbian.
Which shop has hired the most employees in 2024?
Sunset 11 new baristas
Who is our most senior manager?
Ceci, Lexi, Cloee, Eris, Destiny, Sam
Hurricane