Who are we?
Guest Service
Products
PPA
Goals
100
He was the founder of Fantastic Sams.
Who is Sam Ross?
100
The name of our guest service rule.
What is the 3-3-3 system?
100
Name the four fantastic regimens?
What are Color, moisture,volume, clarifying ?
100
The PPA name for the consultation.
What is the needs assessment ?
100
This should be 1 1/2 times your adult haircut price.
What is your average ticket?
200
This is the year Fantasic Sams began.
What is 1974?
200
Within three steps of entering the the salon the guest should be what?
What is greeted?
200
Name the three key ingredients in the Fantastic Complex.
What are panthonal /B5 , soy protien , and siliconce?
200
Our job is to _________products during the service.
What is recommend?
200
This is how to calculate your PPH goal.
What is two times the adult haircut price?
300
This is the name of our parent company in France.
What is Dessange?
300
This is the numberof people who should pay the guest a compliment as stated in second step in the guest service system.
What is three?
300
A guest is 90% more likley to return if they purchase how many products?
What is three?
300
The guests job during the PPA process.
what is to choose.
300
The Fantastic Sams chemical percentage goal?
What is 30%?
400
Sam felt catering to this population would drive business.
Who are children?
400
This is the first of three closing statements.
What is "Are you satisfied?"
400
They are the manufacturer of Fantastic Sams products.
Who is Zotos International?
400
Tell them______you used.Tell them___________you used it.Tell them _______to use it at home.
What is what, why and how?
400
The Fantastic Sams PPG standard.
What is $3.00?
500
This is the year that Sam Ross franchised his unisex hairsalon concept.
What is 1976?
500
Name the two things every Fantastic Sams guest recieves during their haircare service.
What is a consultation and a shampoo?
500
They are the parent company of Zotos.
Who is Shesedio?
500
This is the area we "walk" to in the salon to close our sale.
What is the retail area?
500
This tool breaks goal setting down to 5 distinct areas.
What is the 5 point plan ?
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