HATS & Design
This is what the abbreviation “HATS” stands for.
What are “Headings, Access, Typography, Space.”
Using the expression a “disabled employee” is an example of this.
What is biased language?
The kind of error seen here: My girlfriend is a beauty girl.
What is word form (wf)?
After Dear + recipient’s name, the punctuation used in business letters in the U.S.
What is a colon ( : )?
A group of companies producing similar products/services for sale to consumers/businesses.
What is an industry?
On a page it frames information and breaks it into manageable chunks. Between paragraphs, it helps readers see the information in each paragraph as a unit.
What is white space?
We used to call this person a “stewardess” but men can also do this job.
What is a flight attendant?
The kind of error seen here: I have new car.
What is article (art)?
Many companies and individual writers include one of these at the bottom of every e-mail message.
What is a signature block?
The 4 Cs frequently mentioned in Managerial Writing
What are “Clear, concise, complete, and compelling.”
These kinds of margins generally make text easier to read than full-justified margins.
What are left-justified (ragged-right) margins.
We used to call this person a “policeman” but women can also do this job.
What is a police officer?
The kind of error seen here: I am living here since 2010.
What is verb tense (vt)?
When delivering bad news, it is best to use this kind of opening to provide context.
What is a buffer?
At Owen, the term used for “persuasive hook.”
What is a grabber?
The very first thing readers see when they look at your document. If not effective, the reader may not want to read your message.
What is “design”?
If males and females are represented it is best to use this term instead of “businessman.”
What is executive, manager, businessperson, or professional.
The kind of error seen here: I go to vanderbilt university.
What is capital letter (cap)?
In memos, this is used to verify that the writer accepts responsibility for the memo’s contents.
What are the writer’s initials?
The problem with this sentence: “I am writing in order to list the potential issues in regard to the Russell account in advance of the client visit.” Hint: It is not grammar!
What is wordiness?
If males and females are represented it is best to use this term instead of “manpower.”
What is “workers” or “workforce.”
The kind of error seen here: John is a studnet at Owen.
What is spelling (sp)?
E-mails that contain abusive, obscene, or derogatory language to attack someone.
What are flames?
The SIC = Standard Industrial Classification codes are used to classify businesses according to type of economic activity. The other system that the librarian mentioned...
What is NAICS = North American Industry Classification System?