It is the process of identifying the need for a job and then finding the best candidate to fill the role.
Recruitment and Selection
Cross functional cooperation involves giving and receiving. Tell me about a time you collaborated with others to determine a course of action to achieve diverse goals in a respectful way.
Respect People - Inclusive Communication
Describe the process that you simplified, changes or removed completely to make life easier and more efficient for the team or your customers?
Embrace Change - Innovation and Creativity
How do you ensure that your team understand the wider business strategy and align with their goals and activity?
Be Extraordinary - Media Localization Aptitude
On onboarding - line manager's responsibility - what is the requirement from the line manager to have for their new team members on their first day or first week?
•Arrange Face to Face meeting on first day/week & lunch with manager/team
When do you need to prepare a job specification?
For every vacancy
Describe how you have successfully maintained ‘cultural awareness’ in your team? Has this been a success
Respect People - Collaborate across boundaries
Describe a time when you had too much work to do and had to decide what to focus on and what to delay. How did you make your make your stop/start decisions?
Embrace Change - Agile Delivery
Can you talk me through a time when you had to build a successful relationship with a difficult client?
Be Extraordinary - Understanding Client Needs
How many touch points should there be after the new employee's first week of onboarding?
3
30-60-90
When would you need PMO approval for replacement hires?
When salary offer exceed the previous budget of the role being replaced of more than 3%
Describe how you have encouraged members of your team to share their perspectives and ideas. What was the outcome?
Respect People - Empowered leadership
Tell me about a time when you recognised that service levels could be improved. What actions did you take to achieve better performance?
Embrace Change - Continuous Improvement
Describe a time when you felt you couldn’t deal with a safety issue alone. What approach did you take?
Healthy, Safe and Secure
Who is responsible to do the Yammer s/o for the newbie?
HR
Enumerate the positive attributes of Attitude to work that we are looking for
•Shows a strong work ethic and the ability to prioritise and ‘pivot’ with changing needs
•Is open to agile hybrid or remote working
•Is flexible and comfortable with ambiguity
What have you done to make your department/ group/team more efficient or organised? Give me an example.
Respect People - Develops Self and Others
Describe a time when you recommended a plan of action in response to business or market trends. What information did you use to make your recommendation? Was the plan executed? What was your role?
Strategic Thinking and Planning
Tell me about a time where you faced conflicting priorities. How did you determine the top priority?
Be Extraordinary - Commercial Excellence
Who is responsible to introduce the new team member via face to face or MS teams to their respective team / departments?
Line Manager
Enumerate the attributes that guides us in our recruitment and selection
Industry Aptitude
Job related experience
Job related qualifications
Behavioral fit
Right attitude to work
Enumerate the 4 aptitudes of the values based behavior interview for RESPECT PEOPLE
Inclusive Communication
Develops self and others
Collaborates across boundaries
Empowered Leadership
Enumerate the 4 aptitudes of the values based behavior interview for EMBRACE CHANGE
Strategic Thinking and Planning
Agile Delivery
Innovation and Creativity
Continuous Improvement
Enumerate the 4 aptitudes of the values based behavior interview for BE EXTRAORDINARY
Media Localization Aptitude
Understanding Client needs
Commercial Excellence
Healthy, Safe and Secure
What are the 2 stages of interview?
Initial Assessment
Competency based interview