List the 3 bundle categories
What is Refresh, Restore, Refurbish
The minimum down payment required
What is 20%
The savings % on event
What is 10%?
T/F I can leave jewelry in the ultrasonic provided it's locked
What is the FALSE?
The price for the Refresh bundle
What is $99
T/F Customer can put the deposit on Kay Credit card
What is False?
T/F Kay credit card may be used
What is true
Method used to clean a silver chain
What is silver cleaner?
The two prices for ring restore
What is $179 and $219
Where you go to start the custom
What Design and Custom tab in S-connect
List the repair category excluded from Restoration?
What is watches
The Gemscope is used to plot diamonds over over this size
What is .33
The price to replace a gold clasp on a chain
What is $199
Name the 5 steps to a Custom
What create, CAD wax rendering and present to customer
The length of warranty on Restoration services
What is 6 months
Name two stones that cannot be put in the ultrasonic
What is opal, pearl, emerald, aquamarine, etc?
Overcome price objection for $199 bundle for diamond ring
Did they overcome?
Technique for Measuring pennyweight
What is match the picture guide on custom sheet
The bundle you would use to add screw backs
What is Earring Refurbish bundle
Name the order of use of the Gemscope and Ultrasonic when cleaning a diamond ring
What is check under Gemscope, clean in Ultrasonic, then check under Gemscope again?