Bundles
Custom
Restoration
In store behaviors
100

List the 3 bundle categories

What is Refresh, Restore,  Refurbish

100

The minimum down payment required

What is 20%

100

The savings % on event

What is 10%?

100

T/F I can leave jewelry in the ultrasonic provided it's locked

What is the FALSE?

200

The price for the Refresh bundle

What is $99

200

T/F Customer can put the deposit on Kay Credit card

What is False?

200

T/F Kay credit card may be used

What is true

200

Method used to clean a silver chain

What is silver cleaner?


300

The two prices for ring restore

What is $179 and $219

300

Where you go to start the custom 

What Design and Custom tab in S-connect

300

List the repair category excluded from Restoration?

What is watches

300

The Gemscope is used to plot diamonds over over this size

What is .33

400

The price to replace a gold clasp on a chain

What is $199

400

Name the 5 steps to a Custom

What create, CAD wax rendering and present to customer

400

The length of warranty on Restoration services

What is 6 months

400

Name two stones that cannot be put in the ultrasonic

What is opal, pearl, emerald, aquamarine, etc?

500

Overcome price objection for $199 bundle for diamond ring

Did they overcome?


500

Technique for Measuring pennyweight

What is match the picture guide on custom sheet

500

The bundle you would use to add screw backs

What is Earring Refurbish bundle


500

Name the order of use of the Gemscope and Ultrasonic when cleaning a diamond ring

What is check under Gemscope, clean in Ultrasonic, then check under Gemscope again?

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