misc
True or false: We can use conflict resolution to solve all types of problems, even big ones
False:Conflict resolution does not always solve all problems
The exchange of thought, feelings, ideas, and opinions.
What is communication?
A conflict management style that involves backing off , avoiding conflict, or giving in to the other person.
What is non-confrontational style?
An expressed struggle involving two or more interdependent parties resulting from a real or perceived difference in needs or values.
What is conflict?
Conflict resolution never works in business' because it's really stupid and nothing good comes of it. True or False?
What is false?
True asperations of forgiveness say:
Moral demands can be made in forgivenes.
True or false?
What is false?
a win lose approach to conflict management in which one person wants control and to win at the expense of the other.
What is confrontational style?
Dealing with conflict resolution solves nothing in a business and will only make things worse. True or False?
False, Conflict Resolution should be used in everyday business life.
You are playing a game with some friends and you win. One of the players is really angry that you won and is not being a good sport about it. What should you do?
Watch your words to be sure you're not bragging. Make a joke about better luck next time. Ignore them until they calm down. Remind them it's just a game
Real empathy:
The focus must be on the situation and not the person. True or False?
What is true?
a conflict management style in which conflict is viewed as a set of problems to be solved rather than as a competition in which one person wins and another loses.
What is cooperative style?
People who create hidden agendas are considered to be ______ conflict
What is avoiding?
Interpersonal communication can help people work through and handle conflict so that something positive results.
True or false?
What is true?
What are the three styles of managing conflict?
What are nonconfrontational, confrontational and cooperative?
You are perceived as incompetent in this management style.
What is non-confrontational?
The best way to solve conflict is to:
What is ignore it?
What is a cause of conflict beginning with an A?
What is argument?
Which two styles of conflict do not solve problems effectively or foster healthy relationships?
What are non-confrontational and confrontational?
They focus on themselves and ignore the needs of others in this style.
What is Confrontational?
Listen _____; Talk _______
What is First; Second?