Four Functions of Mgmt
Function that includes anticipating trends
PLANNING
This statement outlines the fundamental purpose of the organization.
MISSION STATEMENT
Giving employees the authority to respond to customer needs quickly.
EMPOWERMENT
Who is the father of Scentific Management?
FREDERICK TAYLOR
This type of job enrichment involves combining a series of tasks into one challenging assignment
JOB ENLARGEMENT
Management function that includes designing the structure of the organizations
ORGANIZING
A ______ analyis is used to analyze a companies internal strengths and weaknesses and be aware of external threats and opportunities.
SWOT
Giving employees the education and tools they need to assume additional decision-making powers.
ENABLING
INTRINSIC REWARDS
The degree of freedom, independence, and discretion in scheduling work and determining procedures.
AUTONOMY
Mgmt function that includes assigning tasks, and providing feedback.
LEADING
This type of skill involves being able to picture the organization as a whole and the relationship among its parts.
CONCEPTUAL
This type of leadership is most effective during an emergency situation.
Autocratic
SELF-ACTUALIZATION
This form of motivation celebrates a job well done and should be specific, out loud, and if possible in a public forum.
RECOGNITION
Management function that includes measuring results against corporate objectives.
CONTROLLING
These types of skills involve performing the tasks of a specific department or job.
TECHNICAL SKILLS
This type of leadership consists of managers and employees working together to make decisions.
PARTICIPATIVE OR DEMOCRATIC
According to Herzberg's motivating factors, the term for factors that need to be present but do not actually motivate are called what...
HYGIENE FACTORS
What led to the more human-based managerial styles?
HAWTHORNE STUDIES
Coaching workers to perform their job effectively would be this function of mgmt.
LEADING
Leadership, coaching, and morale building are all part of a manager's ______ skills.
HUMAN RELATIONS
Finding the right information, keeping it in an easily accessible place, and making it known to everyone in a firm is called
KNOWLEDGE MANAGEMENT
This motivational strategy emphasizes motivationg the worker through the job itself.
JOB ENRICHMENT
The study of the best way to perform tasks is called
TIME MOTION STUDIES