The Task
What it Means to Lead
Motivation
PSL What?
Organizations Evolve
100
The two of six possible functions of human services management
What is Planning, Designing, Developing Human Resources, Supervising, Managing Finances, Monitoring and Evaluating
100
A leader who believes people dislike work, lack interest in organizational objectives and want to avoid responsibility or who believes people enjoy working, have innate capacities and desire responsibility is operating under what theories.
What is MacGregor's Theory X Theory Y
100
The focus is on empowering workers and managers by providing opportunities, training, and incentives to help workers feel competent in this model of organizational practice.
What is Human Relations Model and Organizational Culture.
100
PSLM is an acronym for what management tool.
What is Prgram Structure and Logic Model
100
An organization which is evolving into an empowered organization might see these represented on the Board.
What is employees or clients.
200
Building your program by considering alternative models to locate those with demonstrated success means your program is founded on
What is best practices
200
An organization where the relationships among people in the system change over time as a result of their personal characteristics and their interactions with one another
What is an informal organization
200
Being passionate about what you do, Being a perfectionist and tending toward altruism are examples of this
What is Intrinsic (Internal) Motivators
200
When you find yourself counting the number of groups or the number of particpants you are addressing what part of the PSLM
What is outputs
200
An organization which excludes people from oppressed populations, has structures and processes that maintain privileged positions from the dominant majority, whose management is based on the values of the dominant culture, and assumes employees and clients should adhere to dominant values
What is monocultural
300
If you have determined there is no "one best way" to structure all organizations your orientation to organizational development is captured by
What is contingency theories
300
If you, as a leader, are involving staff either formally or informally, directly or indirectly, in the decision process. You are using what strategy.
What is Participative Decision Making as a supervision approach
300
He identified that human needs can be categorized in the form of a hierarchy where higher needs come to the fore only after lower needs have been met.
What is Maslow
300
Donations in kind or the amount of staff time required falls under what part of the model
What is Inputs
300
Although its acronym suggests it is something to be avoided this acronym is a way to understand environmental trends which impact an organization
What is PEST (Political, Environmental, Social and Technological)
400
Developing a budget for a funding proposal may require you to present the budget in one of two different approaches.
What is program or line budget.
400
Involves the use of various professionals in case management or planning and is becoming much more common.
What are interdisciplinary teams.
400
In order for these to be effective they must be visible and understandable, must be perceived as consistent and fair, must be aimed at the appropriate individual or team and must dispense a valued reinforcer such as money, praise or status
What is reward systems.
400
Measurement tools fall into two broad categories
What is qualitative and quantitative
400
When organizations have to compete with one another for funds and find a way to balance increased demand for services with diminished capacity it is a reflection of?
What is the marketization of human services.
500
Two characteristics any funder is looking for in an organization
What is efficiency and effectiveness.
500
Performance appraisal, an integral part of formal leadership, involves two main purposes one of which is
What is judgmental (Measuring compliance with organizational expectations) and developmental (Focus on the growth of the employee and enhancing her/his skills)
500
Coercive, legitimate, positional, expert, reward and referent are examples of the ability to control others.
What is power.
500
Determining the whether your program is effective could employ one of four different types
What is process, efficiency and effectiveness, participatory or outcome evaluations.
500
Two sets of functions (program design, financial management, information systems, human resource management, program evaluation, and project management) and (visioning, change management, strategy development, organization design, culture management, and community collaboration) are compared and contrasted in theory. Both are necessary.
What is Management and Leadership
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