Quality and Care
An ongoing process of innovation, error prevention, and staff development that is used by organizations that adopt the quality management philosophy.
What is Quality Improvement?
_____ and _____ must be committed to quality improvement.
What are leaders and followers?
The Canadian Patient Safety Institute created this program to improve patient safety.
What is Safer Healthcare Now?
The goal of _______ is to improve the organization and not to assign blame
What is Quality management
Collect and analyze data to measure the current status of these services.
What is the third step of Quality Improvement process?
Is the systematic identification, assessment, and prioritization of risks and the development of strategies to reduce adverse events.
What is Risk management?
_____ involves regularly monitoring and evaluating services and processes to ensure that they conform to standards of practice
What is Quality Assurance?
Quality improvement focuses on _____
What is outcomes?
Major medication error, surgery on the wrong part, mismatched blood transfusion, and severe pressure ulcer.
What is Never events?
A process that involves critical thinking, action & advocacy.
What is nursing leadership?
Pointed to the critical role nursing plays in providing safe care & identified health care management practices necessary to create a positive safety culture
What is To Err is Human Report?
Trending data that can reveal system issues that need to be modified and kept separate from patient records.
What is the Patient Safety Learning System (PSLS)?