A
True or False - Business Rules Session - There are 6 different Types of Business Rules that can be setup?
FALSE
True or False: The Next Bill Calculation screen is NOT available in iVUE Connect?
FALSE
What is Sara's dogs name?
a. Harry
b. Jerry
c. Gary
c. Gary
Where does provisioning take place within a Service Order?
The provisioning portlet.
True or False - Tips & Tricks Session - You can Edit Prorations from the One-Time tab under the Charges to be Billed hyperlink?
FALSE
True or False - You need to have 'Connectivity' tied to your facilities for Multi Customer Ticket Functionality?
TRUE
What process allows you to create/update service locations in MASS?
a. Service Location Update Process
b. Service Location Create Process
c. Service Location Import Process
c. Service Location Import Process
True or False: If the wrong asset service is assigned to hundreds of service locations, I must contact NISC and have Development remove it.
FALSE - Use the Service Location Offerings/Asset Service Purge Process
What service order types does the new Move Service Order create?
Disconnect/Connect
When a customer has an open cutoff order and makes a payment to cancel it, what process date is cleared in the DQ Schedule?
a. DQ2 Process Date
b. SO Date
C. Cutoff Process Date
C. Cutoff Process Date
Where can you go to look at Task History search and Audit Manager?
Integration Hub
What is the name of the new one stop shop for all things Payments in Connect?
a. Payment Research Center
b. Customer Overview
c. Transaction History
a. Payment Research Center
What Messenger feature allows you to upload a csv into Messenger, and send a notice directly to the end user?
a. Load On Demand
b.Direct Send
c. Messenger Metrics
b. Direct Send
What is the name of the pop up that can be enabled in Smarthub Admin for end users?
a. Custom Prompt
b. Smarthub Marketing
c. Alerts
a. Custom Prompt
If I voided a credit refund check, where can I find the adjustment type to use to put the credit balance back on the account using the AR Balance Adjustment Screen?
a. Adjustment Transactions
b. Transaction History
c. AR History
b. Transaction History