Scorecard
In which section of the C360/R360 do you find health scores?
The Scorecards section
Where do you find the Enterprise Application Footprint?
In the Relationship 360
How can you tag a person in a timeline entry?
Use @mention
Where do you find CSM Sentiment?
Relationship 360 Scorecards
Where do you change contact information?
Salesforce
DAILY DOUBLE:
When is the only time you add a Timeline entry?
When changing a Scorecard value
DAILY DOUBLE
Where do you enter comments to indicate why you changed a scorecard value?
Timeline
How can you easily navigate to a new Customer (or Relationship) 360?
Use the Customer (or Relationship) Search Bar at the top of any Gainsight screen
Where can you find the options to Share via Email, Edit, and delete?
Use the three dots on the right