Communication Manners
Name some things you should do when meeting someone new.
Stand up, Smile, Look them in the eye, Shake hands, Ask their name
Why are good manners important at work?
They help create a respectful and professional workplace.
You just took a bite of food, but realize you want to join the conversation, what should you do?
Wait until you have completely finished chewing.
When you walk through a door, what is the polite thing to do for the people behind you?
Hold the door for them.
Should you play loud videos in public?
No. Use headphones when they are allowed or lower the volume.
If you meet someone for the first time and don't know what to call them, what should you do?
Politely ask their name.
How should you greet your supervisor?
Say hello and use a respectful voice.
You would like some food off of the platter across the table, what should you do?
Politely ask someone else at the table to pass it to you.
What should you say when someone helps you?
Thank You.
Is it okay to send rude messages?
No. Use respectful language online and in person.
How would you greet a close family member?
Polite hello, Hug, Shake Hands, fist bump
Should you use your phone while helping a customer?
No. Give the customer your attention.
What should you do if you spill something?
Tell someone and help clean it up.
What is the best way to sneeze or cough?
Sneeze into your Elbow
Is it polite to interrupt someone when they are on the phone?
No. Wait until they finish on the phone.
What should you do if you don't understand someone?
Politely ask them to explain or repeat it.
What should you do when your work is finished?
Ask what you can do next.
Should you reach across someone's plate?
No. Ask them to pass the item.
Wait until they are finished. Don't interrupt.
Should you take someone's picture without permission?
No. Ask first.
How can you show someone that you are listening?
Face them, listen, and respond appropriately.
What should you do if you make a mistake at work?
Tell your supervisor and help fix the problem.
You get crumbs or sauce on your face during a meal, what do you do?
Wipe it off with a napkin.
Is it polite to yell at someone?
No. Use a calm and respectful voice.
Should you share someone's private information online?
No. Respect their privacy.