When signing up for this, a user will only be required to change their password once every three years
Multi-Factor Authentication
If you have questions about the IMC, contact this person
Kimi Davis
These two are the Technology Hardware Specialists that work in the Tech Repair Center
Kenneth Cipponeri and Daniel (Zack) Barnwell
This is our current Superintendent
Dr. Clark Burke
When a site is blocked and does not appear on the approved software list, the user must complete this
Software Approval Form
IMC stands for this
Instructional Materials Center
When performing a repair on a 3190 student device, this must be done after removing the bottom cover
Disconnect the battery
East Union and Manteca HS
Before given access to ExacqVision Software, users must complete this
Mandatory Training
This group is responsible for adding students to Rosetta Stone
Site Admin
This acts as a replacement charger for students who have broken theirs and need to pay a fine
2-Piece Replacement Adapter
Replacing the CMOS BIOS Battery on a 3120 student device would fall under this type of repair
Tier One Repair
The original Yosemite School was once called this
Manteca School
This is required when changing a phone's extension
MAC Address and new extension
When a student does not have access to a learning path in ExactPath, this needs to happen
Teacher needs to create an On-Grade Learning Path
At the end of the year collection period, these are expected for every damaged device
Device Loss Form
This button combination will boot a device straight into ePSA diagnostic
Power and Function Button
This was the first student device model
Panasonic 3E
When a district user's account has been compromised, this must be done in Azure
Revoke sessions and reset password