A
What section in the manual can you find the documents required for a detail packet?
Section 15- Preparing packets & Digital detail confirmation
What page of the easy print manual can you find what time of the day reports are due to be completed by?
Page 181
What page of the easy print manual can you find how to log a customer escalation?
Page 268
What section of the manual can you locate the required items that are to be listed on the sales folders at time of sale?
Section 14- Putting things away
What section of the manual can you find how to add a 3rd tech to an install?
Section 10.1 Production flow chart
What page of the easy print manual can you locate when preliminary install packets should be made?
Page 11
According to section 19- Miscellaneous Reports:
What are the items that SB will ask you for when requesting re-approval?
Merchant # & customer's sixteen digit account number
What section of your manual can you find how to determine if an apt qualifies as a rehash?
Section 6.4 Sales Entry & Statuses
What page of the easy print manual can tell you what an employee sale is considered?
Page 33 - Sale Types
According to the attendance flow chart: Your installer assisted on a large service with another installer in your home office - How would his attendance be logged?
Install, Service, W/ ______
Under what section of the manual can you find how long we are to retain log books?
What page of the easy print manual can you locate information on Cash deposits requirements?
Page 177- Facts regarding bank Cash deposits
What page of the easy print manual can you find the maximum number of weeks you can schedule out?
Page 204
What section of the manual can you find the source/consultant information for a self generate sale?
Section 6.4 or page 55-56 of easy print
What section of the manual can you locate the notes required for a travel attendance?
Section 10- Production attendance
What section of the manual can you find information regarding Five9?
Section 2- Telephone instructions and Branch office Mail
What can be found on Section 13 of the manual?
Finance flow charts
On what page of the easy print manual can you find who you should email to issue a walkaway letter?
Page 204
Page 73 - Production attendances
What section of the manual can you find the examples of attendances?
Section 10 - Production attendances
What section can you find information on saving a cancelled job where new sale is a different sales rep?
Section 17 Cancellations: Saved Cancellations: With a different rep
What section of the manual can you find new hire benefit information?
Section 22 Misc. Corp Dept info
What section of your manual can you get information on calls in yellow?
Section 23- Scheduling
What should be received if a sales rep or customer states a third party is paying for the balance?
Va/VHDA/3rd party Grant disclosure
What section of the manual can you locate what items get sent to corp?
Section 20- Processing original paperwork