What's in a Policy
True or False; "It was not that serious " - is an acceptable reason to skip documenting an incident.
False, you do not determine if something is serious or not
There is a power outage in a room.
Check if it affected another rooms, put in a work order, Contact psoc
When should you file a CARE Report?
-Any time that you may notice a resident or student on campus may be struggling mentally, physically, or academically
-Any time that you do roommate mediation or are assisting a resident in an issue that may build up to other issues
Who do you call in case of an active flood (plumbing issue or water getting into the building)?
Drake Public Safety
Where is UPD office located?
Evan! He loves to play cribbage and watch the first nine seasons of ER. Introduce yourself next time you see him walking around campus (or driving the Smart Car)!
What type(s) of pets are allowed in the halls?
Fish (in a tank not to exceed 10 gallons).
Emotional Support Animals (ESAs) and Service Animals are not pets. Both of those are subject to different standards and rules set by Access and Success (Michelle Laughlin and Brooke Sanders).
If police is needed you should dial 911
No, you should contact upd. Calling 911 goes to buffalo dispatch and will result in a delayed response.
What is the difference between CARE and Incident Reports?
CARE Reports are written when there is no policy violation but there is a notable concern regarding another student.
Incident Reports (IRs) are written when there is a policy violation
Both are written in 3rd person and past tense
*no points bonus* The only exception is all Title IX reports are filed via CARE.
Do we knock on individual doors during fire alarms, tornado warnings, etc.?
No. When information is public, such as an alarm or weather warning, it is your responsibility to make yourself safe. Knocking on doors could risk your life and creates liabilities if you miss a door or resident.
You find a prohibited item during rounds. What should you do?
Follow confiscation protocol and document the incident
When in doubt about a policy violation, what should you do first?
Consult the manual and/or contact your supervisor
There is a fire in the hall.
Call Drake Public Safety and then call the ProStaff Duty phone
Can you file a CARE report for an off-campus student?
Absolutely. You can file reports about fellow RAs, ARHCs, and ProStaff too! It is important to write a CARE report any time that you are concerned about an individual's mental, physical, or academic well-being.
Can residents utilize the elevator when the fire alarm is sounding ?
No
A student approaches you with sensitive information late at night and asks you not to tell anyone. What should you do?
Explain your role as a mandatory reporter, ensure the student’s safety, and contact professional staff.
What is our guest policy?
Maximum of 4 nights at a time, or 8 nights per month. Anyone who does not have card access to a building must be signed in as a guest.
You are called to a room and find alcohol (two possible scenarios).
1. Everyone in the room is at least 21 years of age and can legally be drinking. No calls need to be made. (Door must be closed and residents should not be intoxicated in a public space in the hall)
2. Someone is under 21, in which case, alcohol needs to be disposed of and a report needs to be filed. Drake Public Safety or the ProStaff duty phone may be called for additional support.
What tool do we use to record incidents?
Maxient
What do you do if a resident finds mold?
- Check to see where the mold is
- Fill out a work order including the details of where the mold is located
Note: Facilities says about 1 in every 50 cases is mold and the others are usually dust that has collected because of humidity. They still treat every case as if it is mold, test it, and spray mold-killing cleaner on the areas, removing the possible mold.
If a student discloses a title IX incident to me and I am unsure of what to do, I should contact another RA and ask for advice. True or false and why...
If a student discloses a Title IX–related incident to you, you should not contact another RA for advice. RAs are not confidential resources, and sharing the information with another student staff member who is not responsible for handling Title IX reports can violate privacy, confidentiality, and protocol.
You should :
Explain your role as a mandatory reporter (if not already done)
Contact your professional staff member on duty or supervisor immediately
Follow the Title IX reporting protocol exactly as outlined in the manual
When are quiet hours?
Sunday-Thursday: 11pm-7am
Friday/Saturday: 1am-9am
A concerned resident lets you know their friend is considering suicide.
Call Drake Public Safety and the ProStaff duty phone. Also, call additional staff in the building if you need more support.
When reporting an incident, you should include only facts you directly observed or were told, not your personal opinions or assumptions.
True or False?
True
Reports must be objective and factual. Including opinions, guesses, or emotional language can affect the integrity of the report and the outcome of the process.
What should you do if you see fire/smoke in your hall?
1. Pull the fire alarm while exiting the building.
2. Call Drake Public Safety and then ProStaff duty phone to let them know.
3. Wait outside in your hall's assembly location and have an active count of residents with you to report back to your Hall Coordinator or ProStaff duty phone.
4. Keep residents outside until the "all-clear" is given by Drake Public Safety.
Name the five categories of educational programming under the Community Development Model.
1. Sexual Health
2. Alcohol Education
3. Health and Wellness
4. Diversity, Equity, and Inclusion
5. Academic, Professional, and Career Development