A
B
C
D
E
100

Common output devices in the healthcare setting include which of the following?

a. monitors 

b. printers

c. speakers

d. all the above 

d. all the above

100

Toys should be sanitized on a routine basis for infection control. 

True or False

False, they should be disinfected

100

When a medical assistant unpacks an order that arrives, the _____ should be compared to the items in the package

a. purchase order

b. invoice

c. copy of the order form

d. packing slip

d. packing slip

100

what size letterhead is appropriate for most business correspondence?

a. 5 1/2 x 8 1/2 in

b. 8 1/2 x 11 in


b. 8 1/2 x 11 in

100

An ordered item that has not been delivered when promised or demanded but will be supplied at a later date is said to be ?

Backordered

200
Which is the usual business envelope size ?

No. 10

200

A series of computers that are linked, allowing them to share information is a

a. database 

b. clearing house 

c. network

d. internet

c. network

200

A gigabyte is approximately ____ bytes

a. 1 million

b. 1 thousand

c. 1billion

d. 1 hundred

a. 1 million

200

______ is money owed by a company to other companies for services and goods

a. accounts billable

b. accounts payable

c. purchase orders

d. packing slips

b. accounts payable

200

Which of the following is referred to as the brains of the computer?

a. CPU

b. RAM

c. ROM

d. HDD

e. SSD

a. CPU

300
Which of the following should be removed from the reception area as quickly as possible ?


a. talkative patients

b. angry patients

c. children

d. patients relatives

b. angry patients

300

What feature on a sign-in register would be a violation of HIPPA 

a. patients name

b. insurance information

c. arrival time

d. name of provider

b. insurance information

300
Who is responsible for the quality control tests on equipment at the beginning of the day?

a. the provider

b. the administrative medical assistant 

c. the supervisor

d. the clinical medical assistant

d. the clinical medical assistant

300

What are used to help prevent access to private neworks?

a. network systems

b. virus detectors

c. scanners

d. firewalls

d. firewalls

300

Books, manuscripts, and computer-recorded items are classified as______ mail

a. first class

b. standard

c. media

d. bulk

c. media

400

A medical assistant needs to send a termination letter to a patient. Many state laws mandate this type of letter must be sent by_______.

a. priority mail express

b. priority mail

c. first-class mail with return receipt

d. certified mail with return receipt


d. certified mail with return receipt

400
Which application software is used to manage data like budgets?


a. word processing software

b. spreadsheet software

c. telecommunication software

d. electronic health record software

e. animal software


b. spreadsheet software

400

If you want to transfer paper files to a computerized system without inputting all the data using the keyboard you could use a 

a. modem

b. disk operating system 

c. scanner

d. magnetic disk drive


c. scanner

400

_______ can be used to merge the patients data into a letter template creating an individualized letter for the patient.

a. practice management software

b. electronic health record

c. word processing software

d. all the above

d. all the above 

400

For which  of the following products must a physician authorize the order and provide a copy of his or her DEA registration ?

a. sterile solutions

b. medications

c. needles

d. narcotics 

d. narcotics

500

The stressor continues and the individuals body adapts to the stressor. What stage of the general adaptation syndrome is the person experiencing?

a. stage 1

b stage 2

c. stage 3

d. stage 4

b stage 2

500

This type of evacuation is used in case of tornadoes and other severe storms 

a. Shelter in place evacuation 

b. local evacuation

c. horizontal 

d. building evacuation

a. Shelter in place evacuation

500

What information should be verified or obtained during check in process?

a. patient name 

b. patients address

c. insurance information

d. insurance subscribers dob

e. all the above

e. all the above

500

What is the correct order of steps to take when a large fire occurs?


Rescue

Activate

Confine

Evacuate

500

What must be done when vaccines are stored in a freezer?

a. The ideal temp for frozen vaccines is -58F to 5F

b. leave 2 to 3 in between the vaccine and freezer wall

c. use water bottles in the freezer to help maintain the temp

d. all the above

e. a and b

d. all the above

M
e
n
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