Safety First
Pest ID
MAPA Procedures
Customer Service
Who Said It?
100

What is the minimum PPE required when applying pesticides?

Gloves, Gator, eye protection 

100

What insect causes mud tubes on foundations?

Termites 

100

How many feet from the water can you treat?

25 ft

100

What should you do before leaving the property?

Communicate findings and recommendations.

100

Where are my LEADSSSSS

Hillary

200

What is the MAX speed you can go in a vehicle 

70

200

What rodent has larger ears and a pointed nose and can fit through a quarter inch hole?

Mouse

200

What is the first thing you do when arriving at a customer's home?

Start ticket

200

A customer says, "I haven't seen bugs, why am I paying?" How do you respond?

That means it working, maintaining the service will keep your peace of mind

200

Tuck Your Shirt in

Meka

300

What does SDS stand for?

Safety Data Sheet

300

What insect is commonly mistaken for termites during swarm season

Flying ants

300

What should you do if a gate is locked?

Call customer, call office, do not treat if no one can unlock

300

What should you do if a customer is upset?

Call Carrie

300

Did you read the red notes???!!

Carrie

400

What should you do if pesticide contacts your skin?

Wash Skin

400

Name 3 breeding sites for mosquitos

Bird bath, tire, standing puddle of water (any three will count)

400

How many yard signs should you place a day?

10

400

What is the best way to ask for a Google review?

WILL JUDGE ALL RESPONSES 

400

I Just work here

Tyler

500

Name three items that should be inspected on your truck daily.

Yard signs, Chemicals, walk around the entire vehicle, water level, gas for blower 

500

Name three signs of rodent activity.

Droppings, Chew markings, burrow holes, tail marks, snakes, nests 

500

How many days notice do you need to give to take off?

2 weeks

500

Name three ways to create value during a service.

Call ahead, read the red notes, speak with customer, ensure all gates are closed, ask if the customer is having any other issues, offer an inspection 

500

OQP= Result Driven

DOC

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