Compliance Controls in the System
What kind of External Funding must always be solicited?
Research Grants
If a market invites an HCP from another country to an event, which document should they consult to know the HCP requirements?
Country Profile
What is the system control to prevent automated contracts from being signed prior to transaction approval?
The Docusign link will only be sent after the transaction is fully approved
What is our SLA for number of days to issue payment to a doctor?
10 days
True or False: If an HCP refuses to answer a GSQ, even if their involvement is really important, we can't approve the transaction.
True
True or False: the GSQ will always be sent to manually added consultants
False
What is the proper Cvent status that allows the migration of expenses and creation of reconciliation task in Navigator?
Cvent Planning Status: Meeting Reconciled
For Regional External Funding cases, what is the transaction threshold that triggers BU Lead approval?
What is the standard process for an initiator to shift from an automated contract to a manual contract?
During the contract step, the initiator should void the contract, upload a legally approved blank template following the standard signature template, then trigger the new manual contract to send
True or False: If an HCP requests it, I can pay an invoice to a different legal entity compared to the original one identified in the transaction
False. Payments always have to be to the same legal entity identified in the transaction.
What is the system reaction if the initiator inputs an FMV that exceeds the maximum value from the FMV table for the market?
Navigator will require the initiator to select the reason for going above the maximum and FMV exception approval will be triggered.
If an initiator asks you what triggers the GSQ, how would you respond?
GSQ will trigger to v PerifyIGO status:
1. If an attendee will participate in an international meeting
2. If an attendee has participated in more than 3 domestic meetings
3. If the PIGO limit is exceeded in that year
What is the time frame for an analyst to get back to an auditor when asked for documentation / information for a sampled transaction?
None - actionable items for Audits are managed through the Process Team Lead or delegate. Analysts should NOT provide any feedback/documentation to an auditor, everything is handled through the Process Team.
An initiator added 10 more controllers to the Navigator R/B/C page before the FQE is returned. Where in the system can the initiator re-send a new version of the FQE with the additional controllers?
On the Transaction Details page - they can select 'other' and then manually enter recipient information to retrigger the FQE
What should the analyst do if the initiator asks to reject the transaction to revise the FQE results because he/she thinks the FQE/GSQ result is incorrect?
Deny the request because the GSQ/FQE result should be independently filled in by the HCP/entity and Pfizer cannot make changes to the results