Spring Launch
Mardi Gras and Spring Launch have this date in common.
What is March 4th?
Starbucks Craft System is designed to do this.
Improve Customer Service Time in Cafe and Drive-Thru while ensuring MOP and Delivery customers have orders ready when the arrive.
This DM had the #1 Sales vs Financial Plan Performance in all of Region 8.
Who is Kellian? Kellian achieved a whopping +6.6% PL.
AWESOME JOB!!!
The Starbucks Standards page.
Where are Areas of Operation Check documents located?
The number of beverages recently eliminated from our core menu.
What is 13?
The featured Dark Roast brewed offering during Spring.
What is Starbucks Anniversary Blend?
The FOUR eCST Targets.
What are 4 Minutes or Less in Cafe and Drive-Thru and 12 Minutes or Less in MOP and Delivery?
This DM earned the #3 spot in Peak Out-the-Window.
Who is Conner?
This document replaces the Food Safety Self-Assessment - Critical Only Form.
What is the Food & Beverage Safety - Area of Operation Check?
The four week activity that stores will use to introduce Starbucks Sunsera Blend to all partners.
What is the Starbucks Sunsera Blend - This or That Activity?
The new food item for Spring.
What is the Jalapeno Chicken Pocket?
The tool used to identify impact to the coffeehouse experience while achieving customer service times.
What is the Starbucks Craft System Deep Dive Observation? (Form will be updated on March 31st.)
Angie earned the #1 spot in Weekend Out-the-Window with this EXCELLENT result.
What is 49.5? TERRIFIC JOB!!!
This tool helps to support partners in achieving the Five Key Moments and Customer Service Wait Time Standards.
What is the Channel & Running Plays Area of Operation Check?
Registration dates for the Las Vegas Leadership Conference.
Spring features this new beverage plus three returning favorites.
What are Iced Cherry Chai, Iced Lavender Cream Oatmilk Matcha, Iced (or Hot) Lavender Oatmilk Latte, and Lavender Creme Frappuccino?
The three area of Starbucks Craft System to be completed in March 2025.
What are Digital Training (beginning 3/17), Pod Training (beginning 3/17), and a PlayCaller Meeting (completed week of 3/24)?
These two DMs earned spots in the Region's Top Five for AM AVE results.
Who are Gordon (#1) and Joey (#5)?
Brewing and Bakery Standards can be evaluated using this tool.
What is the Food & Beverage Production Area of Operation Check?
This one-time inspection should be completed in all stores this month.
What is the Under Counter Refrigerator Stop Check?
The flavor notes of Starbucks Sunsera Blend.
What are Bright Citrus and Toasted Almond?
The calculation of eCST.
What is Queue Time + Production Time + Conveyance Time?
The number of DMs whose results earned them spots in the Top Five.
What is 6? Congrats to Angie, Chris, Conner, Gordon, Joey, and Kellian!!!
Product Ownership and Processes can be evaluated using this tool.
What is the Inventory Accuracy Area of Operation Check?
These actions should have been completed in all stores now that the Beverage Refill Policy has been update.
What are (1) removing the tent cards, (2) replacing the POS/Impulse sign, and (3) reviewing the update with all partners?