Spring Fun Facts
PUA Check Ins
Spring Traditions
Add to Tracker
100

What is the name of a yellow spring flower?

What is a daffodil?

100

What Does Every Claim Need?

F/B of Two Identity Docs, Two Wages Docs, and ID.me Completion 

100

You must do this by April 15th.

What is file your taxes?

100

Claimant Discloses Eviction, Hunger, Medication needs.   

Review current Issue on Claim, Agents are to Review to see Have Those Steps Been Followed by Client. Need to make sure f/b of identity docs, wages or no attachment form is uploaded/completed. No Timeframe. Await PA Decision. Agents Do Not Duplicate to the PUA Tracker (This will Only Delay the Process). If the Open Active Issues Are Not Addressed by Claimant - DO NOT ADD




200

What is the date of the arrival of spring in the US in 2021?

What is March 20, 2021?

200

Primary Goals of Every Call

  • First Verify - Identity - Verify Eligibility - If Eligibility Cannot be Verified by end of Call/Email - Provide Client With steps to possibly achieve Goal (This also applies to Active Issues) - Provide Case Status - Make Case Notation

200

Memorial Day originally honored soldiers who died in which war?  World War 1, World War 2, Vietnam War, or The U.S. Civil War.

What is the U.S. Civil War?

200

FF PUA No Attach to Labor Market/Completed and Uploaded

Add to Tracker Only if document is Completed/If the Claim has other IP, Issues, All Need to be Addressed Separately

300

What is the scientific term for the first day of Spring?

What is the Spring or Vernal Equinox?

300

Claimant has no taxes/wages docs, admits they haven't worked since 2018. Agent Action: 

Send New Work History Script With Due Date + No Attachment to Labor Form

300

The practice of decorating Easter eggs can be traced back to _____.  Rome, Egypt, Africa, or Greece.

What is Africa?

300

Only Minors/Claimants with Disabilities - Must upload identity and wage docs along with work permit

400

What are baby bunnies also called? (hint : Kittens, Puppies, or Chicks)

What are Kittens?

400

How Much Needs to Be in Base Period Wages to Require UC Denial?

1688 in two or more quarters

400

If you want Springtime flowers to grow in the Spring, you must plant these items before the ground freezes

What are bulbs?

400

Claimant has contacted agency 3-4 times - Claimant NOT providing requested documents

Denial Letter Recommended (Client has failed to comply with all instructions to either upload documents or other instructions provided) 

Date the Survey was Sent (Current Date) 

500

In which country  are cherry blossoms considered as a sign of the beginning of spring?

What is Japan?

500

What Are The 3 NEW PUA Reasons?

These additional reasons address circumstances when an individual is directly affected by the COVID-19 public health emergency. They are:  

  (1) individuals who refuse to return to work that is unsafe or to accept an offer of new work that is unsafe;  

(2) certain individuals providing services to educational institutions or educational service agencies; and  

(3) individuals experiencing a reduction of hours or a temporary or permanent layoff. 

500

In Greece, it is traditional to dye Easter eggs this color.

What is Red?

500

Claimant has contacted agency 3-4 times - Claimant HAS provided requested documents

Approved For Pa Review (All document s are uploaded to address any open issues/meets requirements)

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