FirstNet
What are the 2 different watch models that our FN customers get for FREE with new Activation?
Apple watch series 7
Samsung Galaxy watch 4
How much credit can a customer received on an BYOD w/Port in and how are credits being apply?
$100 Bill Credit
Credit is being apply over the course of 12 months / $8.33
What promotion gives you a free accessory?
Buy 2 get one FREE
What extra service is included with Directv Stream?
HBO Max
What is the amount credit for next up upgrade offer ?
$350 in bill credits
For how long Subscriber Paid on new line of service will received up to $44.99 credit ?
6 Months
How many lines are required to summit request for an Act credit & who you contact before you offer for approval?
5 Lines minimum
Business Rep
What is the accessory discount promotion for selected Samsung accessories?
50% Off
What do customer get for 3 months free when they sign up for Directv stream?
HBO/ Starz / Showtime / Cinemax and EPIX
What are our 3 new Protection Plans ?
1- $14 / $17 / $45
What services are included on our $16.50 promo?
New line of service / Watch / 2GB Tablet
What are the requirements of the $100 Voice Activation Offer?
New line on installments on unlimited plan
In how many months you can pay off your Accessory installment plan?
12 Months
What are 3 requirements customers needs to sign up for DirecTV Stream?
1- Credit Card
2- Credit check for equipment lease
3- High speed internet
What is the promotion for AARP program this month?
Switch to AT&T and get up to $100 in bill credits per line when you port in
* Applied as a $10 monthly credit for 10 months per ported line activated
How much is the monthly service for FN Hotspot device?
$40
What is the Max lines you can Activate on a Sole Proprietorship on a new account?
10 Lines
How do you enter a lead in customer connect ?
Trough opus or salesforce app directly
How much does customer have to pay for Unlimited- DVR Cloud service ?
$10
What are the two phones that are FREE on prepaid when customer port in a device ?
1- Samsung A03s
2- Moto G Play
Why is important to check for affiliation codes before creating a FN account on Halo?
1- Avoids eligibility verification because organization does that for them
2- Faster Process
3- Might qualify for Free Act Fee
What are some of the benefits of opening a business account?
1- Business device pricing & offers
2- Act Fee Waive
3- Signature Employee Benefits
4- Dedicated Support 24/7
how you contact a lead ?
Message them in salesforce, email them or call them from the funnel
In how many days does cloud recording expired ?
90 Days
How many lines can you add on the AT&T Value Plan ?
One line