Pre-Paid
$108 is the total cost to add a Spartan to this rate plan.
What is the 12 month 6GB seasonal data plan 718?
Grandfathered rate plan where primary line holds the data. Unlimited is $110 per month and if they only have two lines it is probably less expensive to move them to Unlimited Plus.
What is the Advantage Plan?
Making follow up calls and adding to SPOTs are examples of this.
What are RSC expectations when traffic is lite? Minimum of 10 calls per day and 4 new SPOTS per day.
Signing the log upon entry to data room is a requirement for this group of people.
Greets the guest within 5 ft and 5 seconds, and exchange name with the guest and enter them into the guest list is the expectation of this part of the process.
What is the S?
The rate plan best presented to customers who are only looking for a flip phone to keep for emergencies.
What is the Pay-As-You-Go 720?
Best plan to present to customers who only use phone for email and web browsing?
What is the Starter Unlimited Plan?
Update and charge loaners and used phones, check in inventory, manage displays, maintain price changes, and keep accessories full are all examples of this.
What are CXS tasks completed during slow traffic periods?
Ask discovery questions to identify customer objections to the solution you are presenting, review FAB of the solution to overcome objections, and ensuring it is a good business decision within assigned targets and leave detailed notes as to why are the expectations to using this.
Used for bill pays, general questions, troubleshooting, and accessory sales.
What is the SUPER process?
The best rate plan to present to customers who want a smart phone but are always on WiFi.
What is the talk and text plan 721?
Best plan for customers who use phone for social media, weather, GPS, and streaming music.
Level of verification needed to provide call detail, duplicate invoice, make changes to address, or make changes to auto pay.
What is fully verified with DL (in store) or Pin (over the phone) FRP.
Every friday is the day this is expected to be completed.
What are timesheets?
Customize new line solutions, upgrades, and add-ons using discovery learnings, and informing the guest of home internet services is the requirement for this part of the process.
What is the P in the SUPER process?
Unlimited data with 20 GB of high speed that slows to 512 kbsp after high speed cap is included in this rate plan.
What is data only 20GB plan 722?
Plan best presented to customers who use their phone for video calling, live streaming, shows and movies, and gaming.
What is Select Unlimited Plus?
To bring in more "buying traffic.
What is the purpose of the referral cards?
The only time we need to follow the ENTIRE SALES/SUPER process.
No contracts, no credit checks, multi-line discounts, multiple data tiers, and competitive pricing. are all examples of this.
What is our Pre-Paid Wireless plans 721 PD1, PDQ, and PDL.
The expectation when a customer comes in looking for pricing on post paid plan.
What is run credit and price out on what if, or create a plan builder and ask "why not today?
"For our company to operate efficiently, it is important that employees maintain regular attendance, start work on time every day, and work until the end of their assigned shift. Excessive absenteeism and tardiness is expensive, disruptive, and places an unfair burden on fellow employees and managers." is a quote from this policy.
What is the Attendance Policy.
The only time a note is needed in an account.
What is every time an account is opened?
Presenting a new product/service and submitting lead to prospecting site is a requirement for this part of the process.
What is the E?