Ontellus
In No Records scenario, if the custodian states that they do not have any records for the given patient, we can as for a No Records Statement or a CNR?
Yes? - why?
No? - why?
🚀🚀🚀🚀🚀🚀Pocket me Rocket🚀🚀🚀🚀🚀🚀
No, we cannot directly ask any random document unless we check Client pref. and confirm what document is requested for No records scenario
🚀🚀🚀🚀🚀100 X 45🚀🚀🚀🚀🚀
I am Processor on MR8, But _____ as per BRP Training
🔔🔔🔔🔔 Multiplier Effect 🔔🔔🔔🔔
CSS
Correct answer = X 25
Which escalation/tagging would u use, when we need to submit request to the facility Fax number only?
FYI. Custodian confirmed that they have not received yet
⚡⚡⚡Lightning-fast Jump or Dump for correct ans⚡⚡⚡
First Call
⚡⚡You get half points of the team with 2nd Highest score +100 for this question⚡⚡
⚡⚡Or Incorrect ans gets - half the points for the 2nd highest team⚡⚡
**IF 2nd highest team is on 0 or -, u get No Addition or deduction**
Case Level - Marketing Tab
Which country as of Aug 9 is currently leading in the medals tally for Olympics 2024
✨✨ Correct guess gets you 100 X 7 only✨✨
China
How many attempt do we have to make until we escalate for a better phone number, as the no. on file is No more in service
Only 1 attempt.
If the Last 3 digits of the Order # are called as Part no.
then what do u call the 1st 6 digits of the order #
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Case Number
Correct answer - X 8
Which escalation uses the below given Status type:
"Retrieve/Prep Qc Records"
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200x18 for correct ans
-200 for incorrect
Items Turned in
Where do u find Patient's address
🔥🔥🔥🔥SAHI JAWAB... AAG LAGA DE GA🔥🔥🔥🔥
Correct answer gets 200 X 6
Case level - Records of Tab
Which Country has the world’s best education system?
Sweden
Which of the following info cannot be left on a voicemail box?
Order #, Patient name and Date of Birth, RRC call back no,
Attorney Name, Due date, Type of request and records.
💣💣💣💣Bomb Alert💣💣💣💣
Correct ans gets u 300x5
Incorrect ans gets u -1000 plus miss next chance
Patient Name and DOB & Attorney Name
List of Radiology procedures performed is called as?
🔔🔔🔔🔔 Multiplier Effect 🔔🔔🔔🔔
Diagnostic Imaging breakdown
Film Breakdown
Imaging Inventory
Ans - X 4
Can we send a Copy of Check to them via fax or email?
Yes, we can
Where do we see the Patient Identifiers in MR8
What is the name of the most visited country in the world?
France
The 1st thing we need to do when we reach a voice mail box.
Press 0 to opt out.
Contents of a Request Packet
Any 4
🔔🔔🔔🔔 Multiplier Effect 🔔🔔🔔🔔
Cover Letter
Auth/Subpoena
LOR/Supporting doc..
Legals
Ans - X 3
Custodian states that there are no Records for the patient.
Client preference states - No records - SNR
Custodian willing to send a letter of no records,
Is it acceptable?
🚀🚀🚀Pocket me Rocket Hai🚀🚀🚀
Correct ans get 400x4
Incorrect ans gets -400
Yes
Where do u go to set the next action date on MR8
Part Level - Additional Info tab
The first woman to be elected President of India is?
Pratibha Patil
🌟🌟🌟🌟🌟LUCKY CHANCE🌟🌟🌟🌟🌟
🌟🌟🌟🌟🌟
YOU GET 1000 and u opt out from the next chance or take 500 and get additional chance right now
🌟🌟🌟🌟🌟
What is POS - and will it be available when the request is sent via regular mail
🔔🔔🔔🔔 Multiplier Effect 🔔🔔🔔🔔
Proof of service is the evidence of proper service that was performed. POS will not be available as request was not hand served.
Ans - X 2
Support Needed - Portal Download
can be used to download records from our portal if the custodian has uploaded it there in the last week.
Is this correct?
No. This escalation can only be used if the records were to be downloaded from a 3rd party portal.
When the rejection is sent to us by the custodian, where do we find it in MR8
🔥🔥🔥🔥SAHI JAWAB... AAG LAGA DE GA🔥🔥🔥🔥
Correct ans get 500 X 3
Part Level - PLR
Part level repository
Nehru trophy is related to which game?
A) Cricket B) Badminton C) Football D) Hockey
🔥🔥🔥🔥SAHI JAWAB... AAG LAGA DE GA🔥🔥🔥🔥
500X4 for correct answer
Football
When do u ask for a Supervisor?
✨✨✨TRIPLE UP or DOUBLE DOWN ✨✨✨
Correct ans gets 600x3
Incorrect gets -1200
Rule 11 Agreement is?
🔔🔔🔔🔔 Multiplier Effect 🔔🔔🔔🔔
Ans - X 2
Support needed - Amend Req
can be used to Amend Facility name and phone
True or False
False, Only Name amend if needed on the request.
For phone number amend, we have DBU
By checking Part level - Notes log tab
Dr. M.S.Subbalakshmi has distinguished herself in the field of
A) Kathak B) Bharathanatyam C) Playing Violin D) Vocal Music
Vocal Music
What is known by a Billing only entity?
🌟🌟🌟🌟🌟🌟LUCKY CHANCE🌟🌟🌟🌟🌟🌟🌟
"Guess the number (1-10)
Correct guess gets u to Double your Team Total.
Any entity that is only managing Billing Records for other hospital or facilities.
🌟🌟🌟LUCKY NUMBER🌟🌟🌟
🌟🌟7🌟🌟
If Auth Request is sent on Aug 1st, when will the request be due by?
20-21Aug ---- 23-24 Aug
26-27 Aug ---- 30-31 Aug
🔔🔔🔔🔔 Multiplier Effect 🔔🔔🔔🔔
30 - 31 Aug
Ans - X 5
Which escalation do u use when the request packet is missing in PLR
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Correct ans get 700x7
Incorrect ans gets -700
4 OE alert
Where do u find the Due date?
🚀🚀🚀Pocket me Rocket Hai🚀🚀🚀
Correct ans get 700x7
Incorrect ans gets -700
Part Level - Gen Tab
The speed of light will be minimum while passing through
A) water B) vaccum C) air D) glass
Glass
⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️
Client pref says - No Records - Status and Hold
TX Custodian states they do not have Imaging.
Request is a stemming part.
What should u do? ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️
❗ Escalate to Support needed - Status and Close ❗
🚀🚀🚀YOU GET 800*3🚀🚀🚀
14-21 Days period, when a Subpoena notice is sent
🔔🔔🔔🔔 Multiplier Effect 🔔🔔🔔🔔
Waiver Period.
Ans - X2
Support Needed - Florida X-Ray Copy
When do u use this?
When the Facility is in FL and are unable to produce images, and need us to come over and copy them from their facility.
What is the use of Status log tab?
It provides us a log history of all the statuses the order has gone through till date.
The place of origin of an earthquake is called
A) Epicentre B) Seismal C) Focus D) Amphidromic Point
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Correct ans - 800 X 2
Focus
If the custodian has not received the payment by check, and the request is already due, what options do u think we have to try obtaining records sooner?
___THINK LOGIC___THINK BIG____
👽👽👽👽👽OUT OF Syllabus👽👽👽👽👽
INCORRECT Ans - u miss turn and get -1800
Correct answer gets u 900 only
We can opt for a Copy of Check to be sent to the custodian.
Also, we can provide a Check number and check details to let the custodian know that payment is made
DWQs in the state of ____ have to always be Notarized
Fill in the blanks
🔔🔔🔔🔔 Multiplier Effect 🔔🔔🔔🔔
Texas
Ans - X 1
Custodian states that records were sent to us via Fax.. in the last 6 days but he does not know which fax number they sent it to.
Where do u tag or escalate it to?
🔑🔑🔑KEY TO SUCCESS🔑🔑🔑
Get 900 X 2 for correct answer
Call for records
Facility Specific Note or Tag indicates?
🔑🔑🔑KEY TO SUCCESS🔑🔑🔑
900x2
That this is not a workable facility for us and will be handled by a specific agent from Onshore.
The Tropic of cancer does not pass through
A) India B) Pakistan C) Bangladesh D) Myanmar
Pakistan
What should be the action date selected for a Call for Record Scenario???
5 Business Days 🤭
In which Scenario will there be 2 additional or supporting documents to an Auth apart from LOR.
And what would those docs be
🔔🔔🔔🔔 Multiplier Effect 🔔🔔🔔🔔
LOA and DC will be the 2 additional documents
Facility is Located in FL and they state that the Medical records are ready to be copied, which escalation do we use?
Support Needed - Ntry/PU/Hndserve Non CA
Custodian rejects request for it being incomplete. as they only received 1page via fax.
What do we do?
We will verify if we have a complete request packet.
Pitch if we can send the complete packet over via fax or email and educate custodian that this could be an error, or a Fax follow up letter sent by us.
🏆🏆🏆🏆 🏆🏆🏆🏆
In which city is India's oldest European church?
A) Cochin B) Goa C) Chennai D) Kolkata
*****OPEN FOR ALL TEAMS*****
Correct guess gets you Doubles Your TOTAL SCORE
No Minus Points
Cochin