Claims Processes
This is the email address for reporting a new claim.
What is newclaims@markel.com?
This is the common term for the group of exclusions in a standard general liability policy that excludes coverage for common risks of doing business.
What are the business risk exclusions?
The acronyms used for the valuation of replacement of damaged property and the valuation of property at the time of loss.
What is RCV And ACV?
Uninsurable damages in California that are meant to punish the Insured/Defendant?
What are punitive damages?
This innovative entrepreneur is the founder of Markel.
Who is Sam Markel?
This is information that should be provided as part of every report of loss.
What are a brief description of a loss, parties involved, and contact details?
This is a document that an insured can provide to a business contact, like a general contractor, certifying what insurance coverage the business has.
What is a certificate of insurance?
This is the third party inspector who conducts a physical inspection of damaged property for Property claims.
What is an IA?
Not just for "sudden and accidental" claims anymore! This endorsement is meant to broadly exclude liability arising out of solids, liquids, gases, thermal irritants, or contaminants.
What is the Total or Absolute Pollution Exclusion?
The year that Markel went public and the original Top Gun movie went to the top of the box office charts
What is 1986?
The search most usually done to see if there was another insurance claim reported on the same property/address/insured/claimant.
What is an ISO search?
This is a coverage provided in standard CGL policies that has its own limit but not its own insuring agreement.
What products completed operations coverage?
The third party inspector who conducts a physical inspection of damaged property for Marine claims?
What is a surveyor?
This exclusion precludes coverage where a roofer is using hot tar or open flame.
What is the Exclusion - Conditional Open Roof and Specified Roofing Operations?
Not just used by the cosmetic mogul, Mary-Kay, this type of car was gifted to a Markel employee for her 60th work anniversary.
What is a Cadillac?
The internal group at an insurance company that assists in obtaining police reports and investigating cause and origin of losses, especially if there is a suspicion of fraud.
What is SIU?
A hairstylist mops her ceramic floor but fails to warn customers of the slippery conditions. A customer steps in that spot, loses her footing, and breaks her leg. She sues the stylist for medical costs and other damages, including pain and suffering. This is known as ____ kind of claim.
What is a slip and fall or negligence claim?
This is the cold war exclusion that almost never gets used unless your insured is using plutonium to power his Delorean.
What is the Nuclear Hazard exclusion?
This is a person or entity who receives coverage under the policy often as a result of the insured's contractual obligations to that person or entity.
What is an additional insured or contractual indemnitee?
Markel insured this iconic property used on the set of a 1939 movie where a girl from Kansas was trying to get back home.
What are the ruby slippers?
This is the cost insurance companies directly incur when investigating and handling claims.
What is Allocated Loss Adjustment Expense (ALAE)?
A business that puts out false information about a competitor in its advertising may be sued for defamation. This is known as an Advertising Injury Claim or a ___ Claim, referring to the section in the policy where the coverage is placed in the CGL ISO form.
What is a Coverage B claim?
This is the law applicable to cargo liability by interstate transit.
What is the Carmack Amendment?
This endorsement is used to limit coverage to a specific location or insured's business activity.
What is a limitation of coverage to designated premise, project or operation endorsement?
Markel is known for its origin story of insuring jitneys. ”Jitney” was a common slang for what?
What is a nickel?