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100

Marketing helps the business make better decisions about what to sell and how to sell it.

Why do businesses that use the marketing concept benefit more from marketing?

100

Fair Packaging and Labeling Act in 1996

What federal law is intended to protect consumers by requiring that packages be accurately labeled and contents fairly disclosed?

100

The effects of marketing on society include all of the following except

  • Better products
  • Decrease in international trade
  • More jobs
  •  Improvements to the environment
  • Decrease in international trade
100

Which national elected leader proposed the Consumer Bill of Rights

  • Jimmy Carter
  • Ronald Reagan
  • John F. Kennedy
  • None of the above
  • John F. Kennedy
100

 A set of standards or rules that guide ethical business

behavior

Code of Ethics

200

Between one-fourth and one-third of all jobs

What percentage of jobs in the united states involves the performance of marketing activities as a major job responsibility?

200

A set of standards or rules that guide ethical business behavior

What is a code of ethics?

200

On average, marketing costs represent what percentage of the price that a customer pays for a product?

  • 2%
  • 10%
  • 50%
  • 75%
  • 10%
200
  • Which of the following is not one of the four basic rights enumerated in the consumer bill of rights?
  • Right to adequate and accurate information
  • Right to fair prices
  • Right to safe products
  • Right to product choices
  • Right to fair prices
200

An organized effort to influence a company by

refusing to purchase it's products

Boycott

300

Natural resources and raw materials can be used more efficiently rather than being wasted on products consumers will not buy.

How does marketing help the environment?

300

Marketers deal directly with customers. They ask customers to spend money for products intended to satisfy needs and wants.

Why do marketers have a special responsibility for ethical behavior?

300
  • True or False: marketing activities result in lower product prices in the long run

True

300

Marketing in the American marketing association’s code of ethics include

  • Promotions, pricing, and distribution
  • Promotions, distribution and consumerism
  • Product development, pricing, and self-regulation
  • None of the above
  • Promotions, pricing, and distribution
300

 The sale of products and services to people in other

countries.

International Trade

400

The business will be successful only when customers return repeatedly because they are satisfied with the business and believe the business is concerned about their needs

Why is a business that is committed to longterm customer relationships less likely to use high-pressure sales tactics?

400

All of the following tend to occur when the marketing concept is used effectively except

  • Customer satisfaction increases
  • Sales go up
  • Prices go up
  • Costs are reduced
  • Prices go up
400

Complaints about marketing include all of the following except

  • Marketing leads to unneeded purchases
  • Marketing creates an imbalance in supply and demand
  • Marketing is a waste of money
  • Marketing is not necessary for all products
  • Marketing creates an imbalance in supply and demand
400
  • True or False: The better business bureau is a consumer protection organization sponsored by consumer groups

False

400

 Consists of marketing activities designed to satisfy

customer needs without negatively impacting the

environment

Green Marketing

500

It helps to prevent or reduce the impact of problems that could otherwise result in serious outcomes to society

If a heat wave in the west is causing electrical outages, how can marketing help alleviate the problem?

500

All of the following are examples of marketing jobs except

  • Web site designer
  • Sales representative
  • Public relations specialist
  • All of the above are marketing jobs
  • All of the above are marketing jobs
500

Effective uses for marketing include

  • Contributing to social improvement
  • Matching supply and demand
  • Selling products that do not meet consumers’ needs
  • Both a and b
  • Both a and b
500

Taking personal responsibility for actions

Self-Regulation

500

Concern about the consequences of actions on

others

Social Responsibility

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