2-1
2-2
2-3
Definitions
EQ's
100

How does marketing help businesses?

By finding customers and selling their products and services profitably

100

On average marketing costs represent what percentage of the price that a consumer pays for a product?

  • 2%
  • 10%
  • 50%
  • 75%

10%

100

Which national elected leader proposed consumer bill of rights?

  • Jimmy Carter
  • Ronald Reagan
  • John F. Kennedy
  • None of the above

John F. Kennedy

100

international trade 

Is the sale of products and services to people in other countries

100

 Why do businesses that use the marketing concept benefit more from marketing?


Customer satisfaction

200

1 Benefit of marketing?

Standard of living is improved 

consumers make better decisions 

natural resources are used more effectively

international trade increases

200

.True or False: Marketing activities result in lower product prices in the long run.

true

200

which of the following is not one of the four basic right enumerated in the consumers bill of rights?

  • Right to adequate and accurate information
  • Right to fair prices
  • Right to safe product
  • Right to product choices

Right to fair prices

200

Boycott

refusing to buy something

200

why us business that is committed to long term customer relationships less likely to use high-pressure sales tactics?



Consumers will have to complete the activities themselves in the order to purchase the product or services


300

customer satisfaction 

It helps with customers wants and needs

300

Complaints about marketing include all the following except

  • Marketing leads to unneeded purchases
  • Marketing creates an imbalance in supply and demand
  • Marketing is a waste of money
  • Marketing is not necessary for all products

Marketing creates an imbalance in supply and demand

300

Marketing activities covered in AMA code of ethic include

  • Promotion, pricing, and distribution
  • P, D, consumerism
  • Pricing development, pricing and self-regulations
  • None of the above

prmtion, pricing and distribution

300

ethics

are moral principals or values based on honesty and fairness 

300

What federal law is intended to protect consumers by requiring that packages be accurately labeled, and consents disclosed?


Fair packaging and labeling act

400

All of the following are examples of marketing jobs excepts

  • web site designer
  • sales representative
  • public relations specialist
  • all of the above are marketing jobs

all of the above are marketing jobs

400

Effective uses for marketing includes

  • Contributing to social improvement
  • matching supply with demand
  •  Selling products that do not meet consumers needs
  • Both a and b

Both A and B

400

True or False. The Better Business Bureau is a consumer protection organization sponsored by consumer groups.

False

400

Code of Ethics 

is a set of standards or rules that guides ethical business behavior 

400

Why do marketers have a special responsibility for ethical behavior?


People are expected to be honest and fair in dealings with customers, employees and other businesses.

500

The effects of marketing on society include all of the following except?

  • Better products
  • Decrease in international trade
  • More jobs
  • Improvement to the environment

Decrease in international trade

500

Can marketing have negative results?

yes it can

500

Social action

People are concerned about the world in which they live

500

self regulation

taking personal responsibility for actions 

500

If a heat wave in the west is causing electrical outrages, how can help alleviate the problem?


Go get supplies for the situation

M
e
n
u