Who owns a good if the good is used in performing a service for a customer?
A. The business performing the service
B. The customer who buys the service
C. The producer of the good
D. The supplier of the good to the business
A. The business performing the service
Samantha manages the marketing department for a large company and has just hired a new employee to run the company's cooperative advertising program. The most appropriate way for Samantha to advise staff members that a new employee will be joining their team is by
A. writing a news article for the company's semi-annual newsletter.
B. making an announcement during the weekly departmental meeting.
C. posting a short message on her personal weblog.
D. sending a personalized text message to each employee in the department.
B. making an announcement during the weekly departmental meeting.
Which of the following statements is true of spreadsheets:
A. "Row" and "column" are interchangeable terms.
B. A cell is where a column and row intersect.
C. A column is horizontal, while a row is vertical.
D. A row is where a column and cell intersect.
B. A cell is where a column and row intersect.
What activity are Nikki and Josh performing when they read over a scenario and then act out the parts in a training class?
A. Experimenting
B. Brainstorming
C. Meditation
D. Role-playing
D. Role-playing
A farmer with a produce stand in the yard is an example of a __________ distribution channel.
A. producer to retailer to consumer
B. producer to agent to consumer
C. producer to consumer
D. producer to wholesaler to consumer
C. producer to consumer
Which of the following is an example of excess demand:
A. Price = $500, demand = 500, supply = 500
B. Price = $400, demand = 600, supply = 400
C. Price = $600, demand = 400, supply = 600
D. Price = $700, demand = 300, supply = 700
B. Price = $400, demand = 600, supply = 400
It is appropriate for a participant to ask questions during a staff meeting when
A. the agenda is being distributed.
B. another participant is speaking.
C. s/he needs a point clarified.
D. s/he does not agree with the speaker.
C. s/he needs a point clarified.
Ken is developing a web page for a new bed-and-breakfast inn. He wants to add information on the web page that describes local tourist attractions and restaurants. To allow website visitors the ability to visit these other websites from the bed-and breakfast inn's website, Ken should create
A. a site map.
B. portals.
C. cookies.
D. hyperlinks.
D. hyperlinks.
Employees who arrive at work on time and direct their own work-related activities during the course of the day usually possess positive __________ skills.
A. personal-orientation
B. self-conceptual
C. inner-qualitative
D. self-management
D. self-management
An advantage of using satellite tracking technology in distribution is that it enables businesses to
A. analyze the contents of packages.
B. know where shipments are at all times.
C. determine the delivery drivers' qualifications.
D. obtain information about competitors.
B. know where shipments are at all times.
What might cease if producers decide that their incomes are inadequate to continue making goods and services?
A. Consumption
B. Competition
C. Compensation
D. Communication
A. Consumption
Identify the type of appeal used in the following persuasive message: "This new book is written by Dr. Juliet Browne, who holds a doctorate from the Harvard School of Medicine and is the Chair of the World Health Organization."
A. Emotions
B. Reason
C. Credibility
D. Shock value
C. Credibility
A business wants to send a mailing to all customers who have ordered at least $2,500 in merchandise in the past year. To obtain the appropriate list of customers, the business should set the query by
A. credit rating and location.
B. last name and account number.
C. product code and zip code.
D. sales dollars and dates.
D. sales dollars and dates.
Which of the following is an example of a right that workers should expect to have in the workplace:
A. Freedom from discrimination
B. Flexible work schedule
C. Unlimited personal time
D. Access to company information
A. Freedom from discrimination
What is another way to describe financial information that is true, complete, and faithfully represented?
A. Timely
B. Understandable
C. Comparable
D. Reliable
D. Reliable
T-shirts sold at music concerts that are imprinted with a rock group's name are examples of products that have __________ utility.
A. service
B. form
C. price
D. intangible
B. form
A characteristic of simple memorandums written by business employees is that they usually are intended to be read by a(n)
A. planning committee.
B. board of directors.
C. internal audience.
D. group of suppliers.
C. internal audience.
A primary advantage to businesses that use groupware computer applications is that they can
A. boost liability.
B. increase efficiency.
C. decrease output.
D. reduce competition.
B. increase efficiency.
Rob decides that he really can't know if Patrick will help him unless he asks, so he decides to do so. Which step of the seven-step problem-solving method does this situation illustrate?
A. Evaluate the solution
B. Select and implement a solution
C. Define the problem
D. Determine possible solutions
B. Select and implement a solution
Using the cash accounting method, determine the amount of sales that a business would record for one day if it makes $2,300 in cash sales, has COD sales of $450, and places a $300 special order.
A. $2,300
B. $2,600
C. $2,750
D. $3,050
A. $2,300
(Key word "cash")
What type of market likely exists when a local automobile dealer has many cars for sale at low prices but demand is low?
A. Elastic
B. Buyer's
C. Seller's
D. Inelastic
B. Buyer's
Lucille has created a six-page synopsis to include as a section in the beginning of her 224-page report. What should Lucille call this section when she creates the report's table of contents?
A. Executive summary
B. Bibliography
C. Footnotes
D. Results and recommendations
A. Executive summary
Which of the following is an example of an integrated software application:
A. URL
B. Java
C. SMS
D. Point-of-sale
D. Point-of-sale
In order to decide which tasks are most important and the order in which the tasks are to be completed, planners can use the
A. GDP Factor.
B. ABC Principle.
C. RH Factor.
D. XYZ Principle.
B. ABC Principle.
Which of the following categories of information are found on a balance sheet:
A. Assets, liabilities, owner's equity
B. Income, expenditures, profit
C. Assets, liabilities, margin
D. Revenues, expenses, profit
A. Assets, liabilities, owner's equity