Emotional Intelligence/Selling
intelligence traditionally refers to a persons
Cognitive ability
To convert assets into cash
Liquidate
strategy in which a company continues to offer a declining product but reduces costs as much as possible
harvesting
paths or routes that goods and services take from the producer to the ultimate consumer or industrial user.
channels of distribution
the process of accessing, processing, maintaining, evaluating, and disseminating knowledge.
information management
ability to recognize and manage emotions in ourselves and others.
Emotional intelligence
Life cycle stage when the product first appears in the marketplace
Introduction Stage
involves setting prices higher than those of your competition
skimming
makes or provides goods and services
producer
Form of technology that assists with a business's information management needs. It may be one part of an overall information management program.
MIS
Why is emotional intelligence more difficult to measure than traditional intelligence?
Emotional intelligence involves a persons response to a situation
Growth Stage
Pricing strategy where price is set lower than competition
penetration pricing
anyone who personally uses a good or service to satisfy his/her needs or wants.
ultimate consumer
is an important element of information management but it is just one part of a larger whole. ___- turns data which are facts and figures into useful information
data processing
What are the 4 areas of emotional intelligence?
Self awareness
Self management
Social Awareness
Relationship management
In this product life cycle stage sales decrease and profits begin to erode
Decline
What is an advantage to a business of posting information about products and pricing on its website
supports the selling function
buys materials, services, or goods that will be used to make other goods or used in the operation of the company
industrial user
Information can come in many different forms, but it usually appears in physical forms and ___ forms
electronic
True or False = Emotional intelligence may be more important than traditional intelligence
True
Why do businesses continue to develop new products
To compete for sales
If you are a salesperson and you are not able to explain your company's selling policies to your customers you might
lose sales
A channel of distribution ends when
the good or service has reached the ultimate consumer or industrial user
Information management benefits business because 1. 2.
supports decision making
saves time and money