Vocabulary
Which term refers to a company's prediction of how many products it will sell in a given period?
Sales forecast
La tienda no acepta pagos en efectivo.
The store does not accept cash payments.
Which company has the largest distribution network in e-commerce?
Amazon
You are at an international trade fair, and a potential buyer asks you a question in English that you don’t fully understand. How would you handle the situation?
"I'm sorry, could you repeat that, please? I want to make sure I understand your question correctly. Could you also clarify what specifically you would like to know?
What do we call the first official introduction of a new product to the market?
Product launch
La empresa lanzó una nueva campaña publicitaria esta semana.
The company launched a new advertising campaign this week
What is the name of the trade agreement between Canada, Mexico, and the United States?
USMCA/T-MEC
A supplier tells you their stock is sold out, but you urgently need the products. How would you respond?
I understand that the product is currently out of stock. Do you know when you will have more available? Also, is there an alternative product that you could offer us in the meantime?
What term is used to describe a payment that can be made over time without extra charges?
Interest-free credit
La publicidad es importante para aumentar las ventas
Advertising is important to increase sales.
Which is the largest port in the world by cargo volume?
Port of Shangai
A customer wants to return a product after 15 days, but your company only accepts returns within the first 7 days. What would you do?
I understand your concern. Unfortunately, our return policy only allows returns within 7 days. However, we can offer you an exchange or store credit for your next purchase. Would that work for you?
What is the name of the guarantee that allows you to return a product if you are not satisfied?
Money-back guarantee
Mi empresa siempre busca un buen trato con proveedores
My company always looks for a good deal with suppliers.
Which currency is the most commonly used in international trade transactions?
The US Dollar – USD
A foreign customer wants to pay with a credit card that your company does not accept. What would you say?
I'm sorry, but we do not accept that type of credit card at the moment. However, we do accept Visa, Mastercard, and bank transfers. Would any of these options work for you?"
What is the name for a market with a small but highly specialized customer base, such as eco-tourism?
Niche market
La empresa garantiza la entrega en cinco días hábiles.
The company guarantees delivery within five business days
Which country is the world's largest exporter by value?
China
Your boss asks you to negotiate a better price with a supplier. How would you start the conversation?
Hello, I appreciate your time. We have been very happy with your products and service, but we are currently reviewing our costs. We would like to continue working with you, but we need a more competitive price. Is there any flexibility on your pricing, especially for bulk orders?