Week 9
The dollar amount charged for something of value.
Price
"B2B" selling is an acronym for what?
Business to Business Selling
The passing of information from one person to another.
Communication
In Retail, this term means optimizing the presentation of products and services to highlight their features and benefits.
Visual Merchandising
When applying for jobs, this should be written and individualized for each job application.
Cover letter of resume
Colleges charge this.
Tuition
This is process of selling consumer goods or services to customers through multiple channels of distribution to earn a profit.
Retail Sales
This might keep your message from being received
Blocks or barriers
This is a specialized form of sales promotion that is
found near, on, or next to a checkout counter.
Point of Sale display
This section of the resume is one short sentence summarize your goal for your job search.
Objective
Name the pricing strategy:
This is a strategy that sets prices to have a special appeal to target customers. The most common practice is setting an item just under the whole number, for example $19.99
PSYCHOLOGAL PRICING
The first step of the sale process is the pre-approach, what does this step involve?
Learning about the product, competition, and target markets.
Face to face, phone calls, in person and virtual meetings are all types of what kind of communication.
Verbal
A business that is owned and managed by a single person.
Sole Proprietorship
Being punctual for an interview is important. When should you arrive to an interview?
10 to 15 minutes early
A business plan and a resume are both examples of this type of document.
Living Document
This is the act of confirming the sale and moving forward with the transaction.
Close the sale
Body language, facial expression, gestures and posture are all examples of what type of communication?
Non-verbal Communication
A legal contract that gives
you the right to sell another
company's product or service
in a geographic area.
Franchise
This should never be used when submitting a cover letter.
A generic prewritten cover letter
The special place that a business holds in the market is known as this.
It's niche
If you are fully engaged while listening to a customer complaint, you are practicing what type of listening?
Active Listening
This type of communication is fast, communicates with many people simultaneously but can be take out of context and has no non-verbal cues.
Written Communication
Elements such as music, lighting, scent and flow are all part of this very important visual merchandising element.
Store Atmosphere
When, writing a cover letter and preparing for an interview, what must be done to gain a full understanding of the job and the employer.
Read the complete job description and research the employer.