Systems
Know Your Co’s
Product Knowledge
Random
100

these factors are stressed in step 1 of the 5 steps of a conversation?

Smile - is contagious

Eye Contact - builds trust

Enthusiasm - creates curiosity 

100

What country is Marko from

Serbia

100

this thing is not included in our MST quoted price for the customer 

Taxes fees and administrative charges

100

The hit song “let it go” is from which Disney Pixar movie 

Frozen

200

How do we disperse the 30 quarters in the gumball theory of LOA

All 30 in one machine

200

Keef left his GM position at this franchise location to pursue the marketing director position

Wendy’s 

200

this square bottom loaded dispenser is called what ?

The tempest cooler

200

This Australian city hosts the largest amphitheater in the world 

Sydney 

300

What do we say to customers to express verbal indifference?

“Hey it’s totally up to you, keep in mind these specials change all the time, if you change your mind we will be here till 8:30 today”

300

Where did Jake work before he entered the training program 

Barstool sports

300

What phone does the 14 pro trade in qualify for at this very moment 

iPhone 17

300

Who says the quote “with great power come great responsibility“ in the Spider-Man movie series 

Uncle Ben

400

What are the 2-3 key facts of the step 3 of the presentation 

High v low

retail v wholesale

dollars vs bucks

(save).    (Spend)

400

Carson is in this branch of the military. 

National Guard

400

there is this many liters in a standard water jug 

18.9 liters

400

Lebron James attended this high school in Akron, Ohio

St. Vincent St. Mary

500

What is step 8 of the 8 steps in its entirety 

Take control 

- situation: flat tire

-  customers: dont negotiate, no bargaining

future; you are in control of how much you learn in a day and how much money you make 

500

Hadassah played this sport in high school?

Wrestling 

500

How much of the visa switcher offer money is owed back to ATT if the customer cancels after 18 months

50% of reimbursement 

500

5x^2 + 7x - 9 = 4x^2 + x - 18 

simplify this equation 

X^2 + 6x + 9 = 0

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