Marriott Milestones
Housekeeping
Fairfield
Digital Learning Zone
Front Desk
100

J. Willard Marriott opened a nine-seat Rootbeer stand in Washington DC later named this.

What is "The Hot Shoppe"?

100

How long should a Stayover and checkout take you to clean?

What is 15 min? what is 30min?

100

This is the number of rooms our hotel has to offer our guests.

What is 100?

100

15/5

What is 15 steps from the guest you make eye contact and smile. 5 steps from the guest you make eye contact and greet them.

100

The late check out time offered to Marriott Bonvoy Gold Elite members.

What is 2:00PM? 

200

This is the number of Fairfield Inn & Suites in the United States as of July 2023?

What is 1130?

200

How many coffee and condiment packets go in the room?

What is two regular , two decaf, and two packets?

200

What are the Breakfast hours ?

What is  6:30am to 9:30am?

200

~L.E.A.R.N~ is an acronym for.

What is Listen, Empathize, Apologize, Respond, Notify?

200

The late check out time offered to Marriott Bonvoy Ambassador Elite members.

What is 4:00PM?

300

This is the Tallest Marriott Hotel in the U.S.

What is the Detroit Marriott at the Renaissance Center?

300

How many feather and foam pillows go in a room?

What is 2 of each for king. And 2 feather 1 foam for queen?

300

What management company owns our hotel and where is their corporate headquarters located.

What is Jamsan Hotel Management INC. management and location is Lexington, MA? 

300

Smile Makers

What is making guests stays above and beyond by adding a personal touch. 

300

The number of points per U.S.$1 spent on qualifying charges at any Fairfield Inn & Suites location.

What is 10?

400

This is the name of the first hotel that Marriott Corporation opened.

What is The Twin Bridges Motor Hotel?

400

How long to get your cart ready?

What is 15 min?

400

List the 4 most important amenities we have to offer our guests. 

What is Complimentary breakfast,  Complimentary Wi-Fi, on site gym and on-site laundry.

400

Why is the Guest Promise important to Fairfield Guest?

What is, it provides a security for the guest to ensure that their stay will be up to the brand standards?

400

Name the 5 achieving elite membership statuses.

What is Sliver, Gold, Platinum, Titanium, Ambassador?

500

This is the name of the first hotel Marriott Corporation opened? 

What is Arlington County, Virginia?

500

Who do you notify if you find something wrong with the room?

What is Jandira ?

500

The overall Intent to Recommend score for GSS as of February 6th .

What is 50.

500

We promise to always... 

(Recite the Fairfield Promise)

What is, make guests feel welcome. Provide a hotel that is clean, fresh and reflects the highest quality standards. Respond promptly to any needs guests may have. Give guests the service that makes them want to return?

500

The top reason for guests to enroll in Marriott Bonvoy Loyalty Program.

What is Member-only rates?

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