Marriott Milestones
Brands
Associate promises
Digital Learning Zone
Marriott Bonvoy
100

J. Willard Marriott opened a nine-seat Root beer stand in Washington DC later named this.

What is "The Hot Shoppe"?

100

Name one of Marriott's Select Service Hotel Brands.

What is Courtyard, Fairfield Inn or Spring Hill Suites?

100

The last line in the associate promises.

What is celebrate a job well done?

100

15/5

What is 15 steps from the guest you make eye contact and smile. 5 steps from the guest you make eye contact and greet them.

100

The late check out time offered to Marriott Bonvoy Gold Elite members.

What is 2:00PM? 

200

The name of the first hotel Marriott Corporation opened.

What is Arlington County, Virginia?

200

Name one of Marriott's Extended Stay Hotel Brands.

What is Towne Place Suites, Marriott Execustay or Marriott Executive Apartments?

200

The first line in the associate promises.

What is build team unity through respect and trust?

200
~L.E.A.R.N~ is an acronym for.
What is Listen, Empathize, Apologize, Respond, Notify?
200

The late check out time offered to Marriott Bonvoy Ambassador Elite members.

What is 4:00PM?

300

This is the Tallest Marriott Hotel in the U.S.

What is the Detroit Marriott at the Renaissance Center?

300

Name one of Marriott's Full-Service Brand Hotels.

What are Renaissance Hotels, Marriott Hotels & Resorts, Nickelodeon Resorts, JW Marriott or New World Hotels?

300

The second line in the associate promises.

What is cultivate a warm and positive environment?

300

Smile Makers

What is making guests stays above and beyond by adding a personal touch. 

300

The number of points per U.S.$1 spent on qualifying charges at any Fairfield Inn & Suites location.

What is 10?

400

This is the name of the first hotel that Marriott Corporation opened.

What is The Twin Bridges Motor Hotel?

400

Name one of Marriott's Luxury Lodging Hotels.

What is Edition, AC Hotels, Bvlgari Hotels & Resorts, or The Ritz-Carlton?

400

The third line in the associate promises.

What is show pride in who we are and what we do?

400

Why is the Guest Promise important to Fairfield Guest?

What is, it provides a security for the guest to ensure that their stay will be up to the brand standards?

400

Name the 5 achieving elite membership statuses.

What is Sliver, Gold, Platinum, Titanium, Ambassador?

500

The number of Fairfield Inn & Suites in the United States as of January 2024?

What is 1144?


(1000-1500)


500

Name one of Marriott's Ownership Resorts.

What is The Ritz-Carlton Club, Horizons, Marriott Vacation Club, or The Grand Renaissance Club?

500

what does the associate promises outline for both our associates and guests. 

What is to support one another and deliver a unique guest experience. 

500

We promise to always... 

(Recite the Fairfield Promise)

What is, make guests feel welcome. Provide a hotel that is clean, fresh and reflects the highest quality standards. Respond promptly to any needs guests may have. Give guests the service that makes them want to return?

500

The top reason for guests to enroll in Marriott Bonvoy Loyalty Program.

What is Member-only rates?

M
e
n
u