Marriott
Housekeeping
Kitchen
Front Desk
Sales
100

How many rooms does the hotel have?

what is 243
100

How many pillows are in a room with two queen beds?

What is 8

100
What does it mean when a ticket is "hanging"?

It's on the line and needs to be prepared.

100

What time is check in at our hotel?

What is 4PM

100

The term BEO stands for this:

What is a Banquet Event Order

200

How many suites do we have?

What is 7?

200

What color is the Ecolab chemical that is used for cleaning bathrooms?

What is pink.

200

what does the term FIFO mean in the kitchen?

What is First In / First Out.

200

What does the term AYS stand for?

What is At Your Service

200

This group arrives today and has special needs.

What is Delta Sigma Theta

300
This Marriott brand offers pet beds if you have a pet for free
What is Westin Hotels & Resorts
300
Which items should be removed from a feather free room?

What are the duvet insert and all down pillows.

300

What is the term for a table or a part of 12 in the restaurant?

What is a "12 Top"

300

The name of our Marriott loyalty program changed in 2019 from Marriott Rewards to this new name:

What is Bonvoy

300
All information about a room block group, comes out on this form produced by our Sales team

What is a Group Resume.

400

What kind of beverage stand did JW Marriott open in the 1950s?

What is Root Beer
400

How long should a DND sign be respected until we have to enter the room?

Three days, then we need to do a wellness check.

400

Why does the kitchen staff use different colored cutting boards?

To prevent cross contamination.

400

This process allows a guest to skip the desk and go directly to their room at arrival.

What is Mobile Check In.
400

This room is the largest meeting space in the hotel.

What is the Commonwealth Ballroom.
500

How many brands are part of the Marriott family of hotels?

What is 32
500
What does the term "PM" stand for when referring to guest rooms?

what is Preventative Maintnence.

500

Celiac disease can be aggravated by this common substance found in many menu items.

What is gluten.
500
This program allows guest requests, engineering cases and chats to be streamlined into one place.

What is EMPOWER / GXP.

500

These two people make up our Catering & Events team.

Who are Bri Arrington and Heather Robinson?

M
e
n
u