Housekeeping
Engineering
Front Desk
Food & Beverage/ Activities
AYS
100

Under the kitchen sink or under the TV Cabinet of the living room is where you can find these items.

What is the Silverware and a Toaster?

100

This special code identifies that the guests are requesting to be on the same floor with at least one other reservation.

What is the A1 special?

100

This area is open from 9am to 5pm.

What is the Activities Room?

100

This is the last question to the guests before completing an in-house call.

What is "Is there anything else I can assist you with?"

200

This is the standard temperature of each suite at arrival. 

What is 72 degrees.

300

The guests has did not receive a tidy service and the room was not assigned to be cleaned, due to this special code being present on their reservation.

What is the P5 special?

300

The water in this area has the temperature set to 82 degrees.

What is the pool?

300

This special was not added to a back to back stayover reservation, and housekeeping treated this room as if it was a due-out reservation.

What is the S1 Special?

300

Owners and Guests receive 10% off of everything at the Shake Bar and Lounge, except for this type of item.

What is Alcoholic Beverages?

400

There are 14 total of this item in each closet of the suites.

What are Hangers?

400

If a guest calls down with a complaint of low water pressure in the shower, it may be caused by this simple error.

What is a locked shower head? (Shower head stuck in-between two different settings.)

400

These are the steps of the Tax Exempt process.

What is adding "More fields" - "T1"- "Special T5"? 

500

I am the designated spot for your vacation's acquisitions, safe from any prying dispositions.

Although your room may be designed for those with disabilities in mind- 

This is the location I hide, the answer to this riddle; implied. 

What is the safe located in the top drawer of the bedroom dresser or TV stand in an ADA suite?

500

Shake may approach you with this problem, which is commonly solved by making sure that there's no other arriving reservation assigned to the guest's room, and then reinstating their reservation.

What is attempting to charge a checked-out reservation?

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