Paperwork
Can a teen sign an ROI for themselves without a parent?
Yes, unless it is for school.
How do you give families access to MyChart?
By sending an activation code via text/email
Who do you contact when you are out sick with an infectious illness that could be shared with others?
Employee Health and Wellness
In case of a fire, where is our meeting spot?
Corner lot of S Cherry Ave and E 6th Street
Within what time frame should you answer a professional email?
How many days after a discharge session do you have to complete discharge paperwork and route?
30 days
What are the perks of MyChart?
Sign Treatment plans/consent to treat
View appointments/cancel appointments
Update insurance/make payments
Video Visits/secure messaging with provider
If a client is wearing a mask, are you required to mask?
Yes
In case of a tornado, where is our safe spot?
Interior rooms (conference room and Jodi's office)
When you bill for CCS, what is the billing code?
99999
How many no shows or late cancels can a client have before a letter is sent?
3
Where is our office AED located?
On the wall in the conference room
What steps should you take when you need to call in sick?
1. Call and leave a voice message for the front desk informing that you will be out
2. Text Jenna informing her that you will be out
3. For SBMH providers contact your point person at the school to inform them you will be out
4. When you are able to, ensure you have entered your sick time in Workday
What items are NOT permitted to wear to work?
Lanyards
Hooded sweatshirts/hoodies, sweatpants, shorts
Clothing or accessories with offensive images or messages (including tobacco or alcohol products)
clothing and accessories advocating for political parties or candidates
What signifies if a room is considered a safe room that locks?
Children's Wisconsin sticker in the upper corner of the door frame
What do you need to add to your note for CCS billing?
Session length AND documentation length
Billing code
For Marathon County you must also add the start/end time of the session
Can a teen sign paperwork through MyChart?
Yes, if a teen is 14-17 years old and has their parent's consent to have their own
Where do you report a safety incident for a CLIENT and STAFF?
Client: Oragami
Staff: Ready Set
What should be scabbed into a clients epic file?
ROI's, Consent to Treat, Treatment Plans, Rating Scales, Drawings, CCS Plans, Consent General, Insurance Verification Documentation, Insurance Referral/Pre Authorization, Body Diagram, Correspondence, External Medical Records, Patient Referral, Fee Agreement, Oath Administration, Intake Paperwork, Request for Interview