Medicaid
If a consumer completes their renewal on 12/23/2018. What will be their effective date ?
What is December 1, 2018 ?
When can a consumer purchase a SADP?
What is during Open Enrollment ?
What are the abbreviations for Amerigroup and Priority Partners?
What is AG and PP ?
Do Outstanding VCLs hold up an application?
What is No?
What is the AHT standards for a CSR ?
What is 11 minutes or under ?
What is...
Medicaid Recipient Relations
1-800-492-5231
What carriers do we provide here at Maryland Health Connection?
What is CareFirst and Kaiser ?
What are the reasons a consumer can change their MCO ?
What is...
Annual Right
90 Day transfer
Family Unity
Angela Melody
How long does an application have to be on file before it is eligible to be escalated?
What is 15 business days ?
How many occurrences do you receive when you leave early from work ?
What is if you have more then 4 hours left in your shift it will be 1 occurrence and 1/2 occurrence if than 4 hours or less remains.
How many MCOs are their?
What is
8 ?
If I apply for coverage on 04-06-2019 when will my QHP begin?
What is 05/01/2019 ?
What is MPC stand for?
What is Maryland Physicians Care ?
What is the one reason that someone can not be reinstated ?
What is if they are cancelled due to non-payment ?
What are the hours of our Call Center?
What is 8 am to 6 PM ?
If I need to submit proof of immigration status and I have been here for 5 year. How many months of presumptive medicaid will I receive?
What is 90 days of straight Medicaid?
Where would you go to locate a consumer's premium and plan details after purchased ?
What is Manage Active Enrollment ?
If a Newborn was Auto-assigned under the mother's MCO can the switch?
What is...Yes after 90 days?
What 3 ways can a consumer submit a document to their account ?
What is by mail, in person, or upload to their account online.
What is the phone number to Maryland Health Connection?
What is 1-855-642-8572.
Can a Household consisting of the Primary in a QHP and the child is in MCHP request for Retro-Medicaid ?
What is NO ?
What can cause a consumer's APTC to change ?
What is an Income change, Household Composition, and Address Change.
If a consumer had Kaiser as a QHP and they are now Medicaid eligible can they have Kaiser as an MCO even if its not offered in that county ?
What is Yes.
How many occurrence can a CSR get before they are eligible for termination?
What is 5 occurrences ?
Can you give a consumer the address to the call center ?
What is NO ?