Security
This is the procedure for opening and closing
What is the rule of two?
This discounts additional devices with a purchase of a smartphone
What is Buy More, Save More?
If a promo doesn’t get applied, this tool will put it in place
What is a PCA?
The location of the BOB tracker
What is the communication board?
The goal for phone add attainment
What is 100%?
These verizon devices must be on your person or within reach
What are PTA and Tablets?
This is the amount that is credited over 36mo to the customers account when adding a line with a BYOD on Plus
What is $360?
During an order, if credit holds of fraud, this would be the next step
What is JUST SAY YES?
The number of contacted leads per day
What is 5?
The goal for VHI attainment
What is 100%
The maximum serialized devices to be pulled out of the time delay safe at any given time
What is 50?
This promo requires you to accept the promotion from the start of the sale in order to be qualified
What is the pay off your phone promotion?
One source of information for all things related to verizon, procedures, promotions, or how to’s
What is infomanager?
What is video assist?
The goal for Premium mix
What is 70%?
The duress code during a robbery
What is 4000?
This period of time will be credited back to the customer if they are dissatisfied and disconnect their services for home internet
What is the 30 day money back guarantee?
It this is persons responsibility of greeting guests at the door
Who is Everyone?
A guest wants to be notified for home internet eligibility
What is home lead?
The goal for perk attach rate
What is .67?
The point of reference for all things security related
What is the red binder?
This website is used for promotions, incentives, leaderboard, and networking with other V teamers
What is Workvivo?
This is where you would find the number for the smart safe
What is on the smart safe?
Engage calls are approved 6 days a week, except on this day
What is Sunday?
The goal for Verizon Protection
What is 62%?