These are non-refundable
What are Gift Cards?
We offer these three membership terms
What is 3 month, 6 month, and 12 month?
These providers are licensed to perform Prenatal sessions
Who is Kim and Brenda?
This should be done to make sure we have towels, blankets, and face cradles available
What is laundry?
This should be done to inform clients that they have accrued a credit
What is sending out EFT texts?
It is required to obtain a copy of this if more than $200 is spent for gift cards
What is an ID?
This is the value of one credit that a member can accrue
What is 60 minutes?
This provider does not perform Swedish or light pressure
Who is Zeke?
This is done to prevent cross contamination on surfaces that are often used (i.e. Tippy, door handles, etc.)
What is wiping down everything at the front?
This is done to prevent salt stones from burning overnight
What is turn off the salt stone warmers?
This is our gift card promotion
What is Spend $125: Receive a Free $20 Promo Card, Spend $200: Receive a Free $40 Promo Card, Spend $300: Receive a Free Evergreen Coupon?
Members can utilize this benefit if they have over 12 credits
What is Freeze Plus?
This provider goes up to 60 minutes per session
Who is Lisa?
This is done to help push our aromatherapy enhancement.
What is refilling the diffusers?
This report is used to determine how many membership dues were collected for a customized amount of time
What is MR090?
You must staple an ID to this if the client purchased more than $500 worth of Gift Cards
What is the receipt?
Members receive this when they sign up for a 6 month membership
What is an evergreen?
These providers are comfortable working with clients that are female minors
What is all providers?
This should be done to make sure we have a clean space for staff and clients to relieve themselves
What is checking the bathroom?
This is used to determine what the goals are for the day
What is the Goal breakdown?
This is the phone greeting we will be using
What is "Thank you for calling Massage Envy in Tanglewood, your gift card headquarters! My name is ________ Are you interested in making someone’s holiday a little brighter with our gift card promotion?"
This is a benefit of the membership that allows clients to use their credits at any location
What is National Reciprocity?
This enhancement can be used by any provider
What is CyMe Boost?
These are made to help our providers more through sessions more efficiently
What are Pre-mades?
This is the email that the opening and closing templates should be sent to
What is clinic0049@massageenvy.com?