Competitive Comparisons
Mythbusters
Installation
Packages & Pricing
It Begins with the Letter "C"
100
The benefit with AT&T’s Digital Life is that there are no upfront fees such as an installation fee or this.
What is an activation fee?
100
The Digital Life cameras need access to a ____ - ______ ______ to be installed inside or outside the home.
What is a three-pronged plug? (If the technician cannot get access to a power outlet the customer will need to pay for and contract an electrician to add an outlet. If they can access by fishing a wire and get access to a near outlet then there is no additional expense.)
100
It’s important for the customer to register for an online account prior to this taking place.
What is the installation?
100
The monthly fee for the Premium Package is.
What is $64.99?
100
Customers can create these types of programs on their app.
What are customized?
200
With some Security and Home Automation providers customers will need sign up for 3 to 5 year commitments. With AT&T Digital Life, customers will only sign for ____ _____.
What is 2 years?
200
Digital Life cameras are not wireless because they require this type of outlet.
What is a 3 prong outlet?
200
On the day of the sale, sellers are encouraged to download this onto the customer's device.
What is the Digital Life App?
200
Customer's who select an install date within 15 days of are less likely to ________.
What is cancel?
200
You can build a solution that meets the customer’s needs through the Digital Life Rate Plan ___________.
What is calculator?
300
Customer's have the ability to get familiar with their Digital Life system and _____ _______ _______ ________ with the 14 day Buyer's Remorse Exchange period.
What is Try Before you Buy?
300
Digital Life CANNOT be billed with _____________ services at this time.
What is U-verse/Mobility? (home/wired services is acceptable)
300
The Conversion Kit only works with functioning ______ ______ & ________ _______ at the point of installation.
What is wired door & window sensors?
300
DAILY DOUBLE: The a-la-carte price to add the Garage Door Controller to the Smart Security + Automation Package.
What is $99.99?
300
On the day of the sale, be sure to review and provide a copy of the _______?
What is the CSS (Customer Service Summary)? (And print out the Welcome to Digital Life Handout found on CSP under Product Information/Installation Guide for New Customers.)
400
Customers who are moving from one Digital Life service area to another can have Smart Security and any existing Automation Package(s) installed at the new location free of charge. A new ___-____ ______is required for this offer.
What is two-year agreement?
400
The motion sensor within the camera cannot set off an alarm to the monitoring center to call the _______.
What is the police?
400
DAILY DOUBLE: Customers have the flexibility to add-on automation features (increase in MRC) to their Digital Life system at any time but it will require this.
What is a new 2 year agreement?
400
With the Energy Package, customers will get a Thermostat and 2 indoor smart plugs, or replace them with these.
What are outdoor smart plugs?
400
If customers move to an area where Digital Life service is not available, they can do this without paying an early termination fee.
What is cancel?
500
Digital Life offers a _________ __________ on products.
What is Lifetime Warranty?
500
The Digital Life Controller must be placed where the installer determines the best _______ exist.
What is 3G signal?
500
Customer's have the option of installing Digital Life in their residence but it is not available for.
What is businesses/MDU 5 stories or higher?
500
Installment billing let's customers stretch out their payments for 3, 6, 9 and 12 months. The minimum amount needed in the cart is ______ and the maximum allowed for installments is ______?
What is $49 & 800? (Prior to March 29, 2016, the minimum amount was $50.)
500
To print the latest flyer, find out field of view on the Samsung HD Pro camera and watch the latest video from the Digital Life team go to ____.
What is CSP?
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